Patchs Ideas Portal

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Showing 423 of 423

Request submitted message to patients

Request submitted confirmation message following a submitted request; I would like the option of having this confirmation sent via text to the patient's registered phone number, much like Accurx Triage. Whilst PATCHS does send an email, this email...
over 1 year ago in Improvement 0 Gathering interest

Ability to remove clinic templates and slot types when no longer in use

Currently, we have to contact patchs support with lists of what we want to remove. We are currently trialling different appt systems and processes so our clinic types and slot types are changing constantly. We are now inundated with slot types we ...
over 1 year ago in New feature 0 Planned

Patient to be asked for current location

Is there a way to add a question about the patients current location to the patch when they fill one out? We are getting patients requesting for help even when they are abroad or away for uni etc. How can we stop this? For example today we had a p...
over 1 year ago in Improvement 0 Gathering interest

travel form - a form for patient to complete with details of where they are travelling to and staying so that the nurse can decide whether they need travel vaccinations

No description provided
over 1 year ago in New feature 1 Gathering interest

Self-book appointments should work for multi-patient appointment slots (eg 3 patients in 15 min slot)

The self-booking link does not work when it is sent out for a "muliti-patient" appointment slot. We run our flu clinics in "waves" so patients can come at 9am, 9:15am, 9:30am etc. However, when sending invites via patchs for patients to self-book ...
over 1 year ago in Improvement 0 Gathering interest

Patient Notifications

Practice would like to turn off patient notifications when their request is being processed. Currently patients are receiving alerts when the request has been sent to a GP then back to Admin with a note e.g. send XYZ to patient. They would like th...
over 1 year ago in New feature 0 Gathering interest

In the 'who shoudl have dealt with this' drop down include: another GP colleague & doctor from another organisation eg.secondary care

No description provided
over 1 year ago in  0 Gathering interest

Delay in patient satisfaction questionnaires being sent, to be sent 48 hours after request or configurable for the practice.

The practice would prefer them to be sent 48 hours after PATCHs submission so patient is also scoring based on practice response and not just their feedback on the PATCHs system
over 1 year ago in New feature 0 Gathering interest

Show the assignee's daily capacity as well as daily total & current numbers in drop down box options without having to look to see by going as if to assign to an individual

No description provided
over 1 year ago in Improvement 0 Gathering interest

Patient feedback Report - Individual reports (Just like FFT)

We would really like the option of exporting patient feedback in a way that displays individual responses to a CVS/Excel just like the FFT test. When attempting to highlight areas of concern, just the overall average numbers aren't too helpful.
over 1 year ago in Improvement 0 Gathering interest