Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 421 of 421

Patient Notifications

Practice would like to turn off patient notifications when their request is being processed. Currently patients are receiving alerts when the request has been sent to a GP then back to Admin with a note e.g. send XYZ to patient. They would like th...
over 1 year ago in New feature 0 Gathering interest

In the 'who shoudl have dealt with this' drop down include: another GP colleague & doctor from another organisation eg.secondary care

No description provided
over 1 year ago in  0 Gathering interest

Delay in patient satisfaction questionnaires being sent, to be sent 48 hours after request or configurable for the practice.

The practice would prefer them to be sent 48 hours after PATCHs submission so patient is also scoring based on practice response and not just their feedback on the PATCHs system
over 1 year ago in New feature 0 Gathering interest

Show the assignee's daily capacity as well as daily total & current numbers in drop down box options without having to look to see by going as if to assign to an individual

No description provided
over 1 year ago in Improvement 0 Gathering interest

Patient feedback Report - Individual reports (Just like FFT)

We would really like the option of exporting patient feedback in a way that displays individual responses to a CVS/Excel just like the FFT test. When attempting to highlight areas of concern, just the overall average numbers aren't too helpful.
over 1 year ago in Improvement 0 Gathering interest

a search by key word such as 'asthma' for questionnaire's sent or responses received.

Being able to search by key word would be beneficial when trying to recover completed PATCHs.
over 1 year ago in New feature 0 Gathering interest

Remove "Completed by" feature

Our practice use patchs in a way where they get triaged the next working morning by the doctor, however, we save them to patient records the day before. We then get a lot of patients calling up saying that there request has been completed by [inse...
over 1 year ago in Improvement 0 Gathering interest

Allow demand management for the “Other” button

We would to have the ability to turn off new and ongoing health problem requests whilst still being able to let through requests for appointments such as routine monitoring blood tests, routing LTC reviews, cervical smears etc. At the moment we ar...
over 1 year ago in New feature 0 Gathering interest

More Advanced reporting on the appointment link - How many sent, what slot types sent out, etc.

We are very new to PATCHS, almost one month after going live with clinical triage. We are now in the fact-finding stage and attempting to measure demand/capacity as well as the suitability of PATCHS. The clinical directors and I believe this infor...
over 1 year ago in  0 Gathering interest

Set up a separate Bulk message only template category

Advised that if practices free texts a message to a patient to be sent in the body of the SMS/email it goes in the body, If a practices use a message template in bulk messages to send an SMS/email to patients even generic messages e.g. "You are du...
over 1 year ago in Improvement 0 Gathering interest