Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

All ideas

Showing 421 of 421

Ability to select which attachments submitted by the patient are saved to clinical record

As a PATCHS practice staff user When saving a patient request to the clinical system I would like to be able to select which attachments added by the patient should be saved alongside it So that unsuitable attachments do not get saved to the clini...
almost 2 years ago in Improvement 0 Gathering interest

Allow customisation for PATCHS email generated when patient request assigned to a booked slot

As a PATCHS practice admin user I would like to be able to edit the email text sent to patients when a request if theirs is assigned to a booked slot To better reflect the workflows of my practice and better inform patients of how we will process ...
almost 2 years ago in Improvement 0 Gathering interest

Ability to edit default demand management / request limit warning banners patients see

As a PATCHS practice admin user I would like to be able to edit the default warning text patients are shown when the demand management / request limits have been reached To better reflect the situation at my practice And give patients a better imp...
almost 2 years ago in Improvement 0 Gathering interest

include mfa secret code as an alternative option to the QR code

We do not provide our staff with mobile phones so some of our staff refuse to use their mobile phones for work purposes e.g. multi-factor authentication. We would like to force all staff to turn on multi-factor authentication but can't do so becau...
12 months ago in Improvement 0 Gathering interest

The ability to hide certain slot types so they are not visible to the patient

We use some slots in GPs clinics for info, psd requests etc, the patients are seeing this and thinking they have got an appointment. We have switched off the the text reminders for these slots but if they go in to PACTHS they can see it and think ...
12 months ago in Improvement 1 Gathering interest

Ability to filter patient feedback tables by star rating

Kensington Partnership (B83052) | As a PATCHS practice staff user I would like the ability to filter the patient feedback tables by star rating To help me identify patients who gave low star ratings So I can contact them to help resolve their conc...
almost 2 years ago in Improvement 0 Gathering interest

Code patient refusals to clinical system

As a PATCHS practice staff userWhen I send a message to a patient to complete a questionnaire or book into an appointmentThe patient should have the option to actively refuseAnd when done so this should code to the clinical system in cases where c...
almost 2 years ago in Improvement 0 Gathering interest

Request details page - single completion button to save to clinical system

As a PATCHS practice staff userWhen I come to complete a patient request and save it to the clinical buttonI would like to only see one button for thisWith radio buttons to select whether to save to the clinical system or not, where saving to the ...
almost 2 years ago in Improvement 0 Gathering interest

Ask patients for usual GP (site) on registration

Automatic population of usual GP is planned as part of https://patchs.ideas.aha.io/ideas/IDEAS-I-220 and https://patchs.ideas.aha.io/ideas/IDEAS-I-316
almost 2 years ago in Improvement 0 Not planned for development

Option to always send PDF even if request is saved to clinical system

An optional feature which sends out the PDF summary to the practice's email address when a request is completed, even if it has been saved to the clinical system
almost 2 years ago in New feature 0 Gathering interest