Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

All ideas

Showing 423 of 423

Ability to print Patchs request or save in pdf file format

St. Georges Medical Centre (E83020) | The ability to print a Patchs request or save in .pdf file format.
over 1 year ago in Improvement 0 Gathering interest

SMS Usage reports

Provide practice and PCN level reporting on SMS usage. Particularly how many are sent and segments used for all messages I have attached an example from Mjog dashboard reports, which we can use to support or practices.
over 1 year ago in Improvement 0 Gathering interest

Suggestion for Enhancing Appointment Reminders and Post-Appointment Messages

I would like to propose an enhancement to our current PATCHs system that I believe would greatly benefit our communication with patients. Specifically, it would be very useful if we could have the ability to add custom text to appointment reminder...
11 months ago in New feature 0 Gathering interest

self book appt date ranges

when sending out a self book appt link. being able to specify a date range would be very helpful, rather than just slot type up to 6 weeks ahead. also patchs being able to check how many appts of that type are available in that date range before y...
almost 2 years ago in Improvement 0 Planned

Ability to limit or restrict patient's ability to put in Patchs

We would like to be able to limit the number of Patchs certain patients can submit within a certain period of time and, with some patients restrict entirely. I understand that we can change registration status to stop Patchs recognising the patien...
almost 2 years ago in Improvement 0 Gathering interest

Include Usage Report in ICB Reporting Portal

As a PATCHS ICB user I want to be able to access PATCHS usage data so that I can more easily understand how patients and practices are utilising online consultations and massaging
almost 2 years ago in Improvement 0 Gathering interest

Staggered Bulk Messages - the ability to revoke the whole uploaded csv file or individual patients from it.

The ability to revoke the whole uploaded csv file or individual patients from it for a staggered bulk message would prove very useful for when a patient has died or left the practice as we wouldn't want them to receive a message. For practices / P...
11 months ago in New feature 0 Gathering interest

Links for appointments

We have been informed by the patchs team that when we send links for appointments, we have to have appointments available within the next 7 days . This is not always possible in a GP surgery especially for nurses appointments , as their clinics ca...
11 months ago in Improvement 1 Planned

Patchs Translate - ability to translate practice Patchs landing page

As a Patchs patient user At a practice using Patchs Translate I would like to be able to translate my practice Patchs landing page into my chosen language To help me better understand and use Patchs
almost 2 years ago in Improvement 0 Gathering interest

Patchs questionnaire - allowing more than one choice in a multi-choice question

Currently you have radio buttons to allow multiple choices but only one option is allowed. MS Teams forms allow a range of answers and question formats including free text, but these are harder to get the information governance right for than a pa...
11 months ago in Improvement 0 Gathering interest