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Patchs Ideas Portal
  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

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Showing 423 of 423

Improve the way Patchs requests and messages are copied across into the clinical system

As a clinician when reading patients records the patches entries in system one contain irrelevant detail such as questions that the patient has skipped and also additional odd characters . It is useful to be able to copy easily into the records bu...
over 2 years ago in  0 Gathering interest

Integrated Workflow

Currently attachments on Patchs will enter the record attachment tab on S1 However it would be beneficial if there was an easier way to have these into our workflow - Communication and Letters Whether when a patchs is closed the document is 'taske...
about 1 year ago in New feature 1 Gathering interest

Be able to use emis dummy patients in Patches for staff training and familiarisation

Use dummy patients in the clinical system for training in Patches
about 1 year ago in Improvement 1 Gathering interest

New Column for Code & Comments

We use PATCHS to triage our patients' requests and we use the Code & Comments section to leave detailed triage instructions when re-assigning the request to another staff member.It would be great to have an additional column in the inboxes whe...
about 1 year ago in New feature 1 Gathering interest

FFT responses to reflect FFT questions

When reporting on CQRS it is difficult to work out which is Very likely, likely, Neither likely or unlikely etc
about 1 year ago in Improvement 1 Gathering interest

International number format

We are a university student practice with a huge international patient cohort. Quite a few patients of ours are struggling to register with Patchs as they only have an international number and cannot create an account - this is causing problems wi...
about 1 year ago in Improvement 1 Gathering interest

Option to remove "Book an appointment" button

We use PATCHs to book all our GP appointments - we do not operate an open calendar where patients can just book in whatever they would like. When patients click the "Book an appointment" button it prompts them to set up linkage details but even wh...
about 1 year ago in  0 Gathering interest

Questionnaire message to patients

At the end of the questionnaire the patient is advised we will respond and to call us if they have not heard from us within allocated time - we do not need this message on a questionnaire and after contacting the service desk it cannot be amended/...
about 1 year ago in Improvement 1 Gathering interest

Send message categories to SMS provider when sending SMS to patients

As a PATCHS staff user When I trigger PATCHS to send an SMS message to a patient Then I would like PATCHS to send the category of the message through to my SMS provider To allow for better reporting on SMS costs
over 2 years ago in Improvement 0 Planned

Edit or remove pre-populated PATCHS questionnaires, PATCHS advice, etc.

PATCHS has multiple pre-existing questionnaires that come as standard, such as the 'Asthma Control Test' Template. I wish to add one additional question to the template. However, this is impossible. The alternative option is to recreate the templa...
about 1 year ago in Improvement 1 Gathering interest