Patchs Ideas Portal

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Showing 423 of 423

International number format

We are a university student practice with a huge international patient cohort. Quite a few patients of ours are struggling to register with Patchs as they only have an international number and cannot create an account - this is causing problems wi...
9 months ago in Improvement 1 Gathering interest

Option to remove "Book an appointment" button

We use PATCHs to book all our GP appointments - we do not operate an open calendar where patients can just book in whatever they would like. When patients click the "Book an appointment" button it prompts them to set up linkage details but even wh...
9 months ago in  0 Gathering interest

Questionnaire message to patients

At the end of the questionnaire the patient is advised we will respond and to call us if they have not heard from us within allocated time - we do not need this message on a questionnaire and after contacting the service desk it cannot be amended/...
9 months ago in Improvement 1 Gathering interest

On self-book - allow option of selecting session holder instead of clinic type to show more availability for patient

This avoids sending links where no appointments are available and then causing upset to patients
over 1 year ago in Improvement 1 In development

Get patient preferred contact method from PDS

No description provided
over 2 years ago in Improvement 1 Gathering interest

Edit or remove pre-populated PATCHS questionnaires, PATCHS advice, etc.

PATCHS has multiple pre-existing questionnaires that come as standard, such as the 'Asthma Control Test' Template. I wish to add one additional question to the template. However, this is impossible. The alternative option is to recreate the templa...
9 months ago in Improvement 1 Gathering interest

Reporting - improvements

More filters on reporting timelines ie yesterday, today, last week, this week. Also a report of all patchs today/yesterday that can be downloaded with the download including the patient phone number (we want to track our abandoned call report agai...
over 1 year ago in Improvement 1 Gathering interest

Temporary patients need to be accessible

We are currently unable to communicate with patients who are only temporarily registered with our practice.
10 months ago in Improvement 1 Gathering interest

Show online/offline statuses of staff users when making assignments, choosing inboxes etc

As a Patchs staff userWhen I am assigning a request to an inbox, assigning a task to an inbox etcThen I would like to see which of those users (for personal inboxes) are currently online or offlineTo allow me to assign requests to individuals who ...
over 1 year ago in New feature 0 Gathering interest

Restrict access to Patient feedback

currently all users/staff can see patient feedback can we please have an option to restrict access. so the management/partners can decided which staff member can have access to patient feedback. if a patient put a negative feedback in relation to ...
10 months ago in Improvement 1 Gathering interest