Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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    Showing 423 of 423

    When clinician makes the triage decision, a standard SMS message could be auto sent to the patient with updated decision. Rather than having to send message manually.

    No description provided
    about 2 years ago in Improvement 0 Gathering interest

    Switch off patient feedback gathering

    The practice would like the ability to switch off patient feedback gathering within Patchs. Their reasoning is that they gather feedback with other software packages, and do not like having to try and tabulate feedback from multiple sources. They ...
    about 2 years ago in New feature 0 Gathering interest

    History of recently accessed patients

    Practices should be able to see a history of recently accessed patients/ requests for staff users.
    about 1 year ago in New feature 0 Gathering interest

    Single appointment reminder and message

    To allow practices to set up single appointment reminder & message templates for multiple clinics or slot types at once.
    about 1 year ago in Improvement 0 Gathering interest

    Update wording on patient availability question

    To avoid patients being contacted at the wrong time, can the wording on the availability question be updated so that it asks 'if there are times when you're available to be contacted by your practice, please put them here (optional)'
    about 1 year ago in Improvement 0 Gathering interest

    Supporting email when an SMS is sent

    When sending an SMS to a patient, also send a supporting email saying “you will receive an email from … practice” to reassure them.
    about 1 year ago in New feature 0 Gathering interest

    Update to the 'who's viewing' icon

    Display the initials of the person viewing the request alongside the "eye" icon on the inbox view.
    about 1 year ago in Improvement 0 Gathering interest

    Can you add a different coloured flag for home visit requests

    No description provided
    about 2 years ago in Improvement 0 Gathering interest

    Ability to print Patchs request or save in pdf file format

    St. Georges Medical Centre (E83020) | The ability to print a Patchs request or save in .pdf file format.
    about 2 years ago in Improvement 0 Gathering interest

    SMS Usage reports

    Provide practice and PCN level reporting on SMS usage. Particularly how many are sent and segments used for all messages I have attached an example from Mjog dashboard reports, which we can use to support or practices.
    about 2 years ago in Improvement 0 Gathering interest