Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

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Showing 421 of 421

Show patients their PDS status

When a patient views Patchs, query their record in PDS. If they are not found at the practice, display a message to the patient letting them know.
6 months ago in New feature 0 Gathering interest

Annual emails to inactive patients to check they still need their account

When a patient has been marked as not registered or has not been actively using their account in a while, once a year automatically email them asking if they are still using Patchs. If they do not confirm within a given time, disable their account...
6 months ago in New feature 0 Gathering interest

Allow patients to re-subscribe to appointment reminders

Allow patients to re-subscribe to appointment reminders without having to do this via Support
over 1 year ago in Improvement 0 Gathering interest

Add Features Enabled Report to Place Dashboards

As a Place reporting user I would like a 'Features Enabled' report so that I can understand which features are available and in use at practices.
over 1 year ago in New feature 0 Gathering interest

Show the role of the person who is responding to a request as well as their name

Show the role of the staff user who is responding to a request so that patients don't get confused when several staff members respond.
over 1 year ago in Improvement 0 Gathering interest

Warnings when patient groups (i.e. age, gender) submit over a certain number of requests in a given time period (groups, number, time period configurable).

No description provided
about 2 years ago in New feature 1 Gathering interest

Add AI explainability tool

Add AI explainability tool to show which parts of the request indicated it was e.g. urgent
over 1 year ago in New feature 0 Gathering interest

Only include 'Active' rota types on appointment booking list

when sending a patient a self-booking link, the options of the rota types show deactivated rotas as well as active. Please can it only show active rotas otherwise, the list is very long and confusing.
7 months ago in Improvement 1 Gathering interest

Can we amend the initial request question set?

When a patient is making a new clinical request, can we have access to change this questionnaire? Maybe to have a routine appointment questionnaire, and an on-the-day urgent questionnaire?
7 months ago in Improvement 1 Gathering interest

Integrated Workflow

Currently attachments on Patchs will enter the record attachment tab on S1 However it would be beneficial if there was an easier way to have these into our workflow - Communication and Letters Whether when a patchs is closed the document is 'taske...
7 months ago in New feature 1 Gathering interest