Patchs Ideas Portal

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Showing 423 of 423

Add AI explainability tool

Add AI explainability tool to show which parts of the request indicated it was e.g. urgent
almost 2 years ago in New feature 0 Gathering interest

Flag on Inbox when a patient has multiple open requests.

As a Patchs staff user who is reviewing and responding to a patient request I want to see when the patient has other open requests. (on the inbox list and on the request details page) So that our team can review and respond to PATCHS messages as e...
about 1 year ago in New feature 0 Gathering interest

Detailed patient feedback friends and family report

Current report just shows the stats. Can we please build the report to advise not only the stats but also the comments datewise?
about 1 year ago in Improvement 1 Gathering interest

Ability to edit pre-set message templates

They would like to be able the option to remove the informal ā€˜Hi (first name of patient)ā€™ when sending template messages to patients as they would prefer Mr/Mrs/Miss/Ms.
almost 2 years ago in Improvement 1 Gathering interest

Automatically generate rotas based on demand forecast

Forecast demand and use this to automatically suggest rotas
almost 2 years ago in New feature 0 Gathering interest

History of recently accessed patients

Practices should be able to see a history of recently accessed patients/ requests for staff users.
8 months ago in New feature 0 Gathering interest

Single appointment reminder and message

To allow practices to set up single appointment reminder & message templates for multiple clinics or slot types at once.
8 months ago in Improvement 0 Gathering interest

Update wording on patient availability question

To avoid patients being contacted at the wrong time, can the wording on the availability question be updated so that it asks 'if there are times when you're available to be contacted by your practice, please put them here (optional)'
8 months ago in Improvement 0 Gathering interest

Supporting email when an SMS is sent

When sending an SMS to a patient, also send a supporting email saying ā€œyou will receive an email from ā€¦ practiceā€ to reassure them.
8 months ago in New feature 0 Gathering interest

Update to the 'who's viewing' icon

Display the initials of the person viewing the request alongside the "eye" icon on the inbox view.
8 months ago in Improvement 0 Gathering interest