Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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    Showing 423 of 423

    On feedback question- don't ask patient how was their experience of the Practice today as they did not have an experience necessarily- just with Patchs which is already asked. thanks.

    Should be easy to do- just take out the question or don't ask how experience was that day.
    over 1 year ago in Improvement 0 Gathering interest

    Bypass demand limit for patients with accessibility issues

    Would there be able to be a toggle on a patients patchs record that would allow them to submit a request irrespective of if the demand limit has been met for that day or not. We have some patients that are deaf etc that can't call us wouldn't be a...
    over 2 years ago in New feature 0 Gathering interest

    Reporting on booking links - conversion and still to book

    I would like a report to show the number of booking links sent in a time period, how many resulted in a booking after what time period and which ones are still to book. For any still to book, I would like to filter to the slot type/clinic type to ...
    over 1 year ago in New feature 0 Gathering interest

    Change the default date ranges for the feedback reports

    Every month we have to submit friends and family test data for the last calendar month. At the moment there are predefined date filters of last 12 months, ...12 weeks, ... 14 days. None of these are ideal for our submissions, so we have to amend t...
    over 1 year ago in Improvement 1 Gathering interest

    allow patients to decline in bulk invites

    When sending out bulk invitations for eg vaccine invitations, it would be helpful if they could reply with the option to decline. this eliminates the chance of them being repetitively contacted.
    over 2 years ago in New feature 0 Gathering interest

    Reminders when a patient hasn't responded

    As a PATCHS staff userI want to be reminded when a patient hasn't responded to a PATCHS message (after a defined time period)So that I can follow up on any unanswered messages
    over 2 years ago in New feature 0 Gathering interest

    Flag on Inbox when a patient has multiple open requests.

    As a Patchs staff user who is reviewing and responding to a patient request I want to see when the patient has other open requests. (on the inbox list and on the request details page) So that our team can review and respond to PATCHS messages as e...
    over 1 year ago in New feature 0 Gathering interest

    Detailed patient feedback friends and family report

    Current report just shows the stats. Can we please build the report to advise not only the stats but also the comments datewise?
    over 1 year ago in Improvement 1 Gathering interest

    Appointment Reminders - Include Clinicians Name

    Make it possible to autofill the clinician's name as part of the appointment reminder. Patients like to know who their appointment is with, not just where and when. Thank you
    over 1 year ago in  0 Gathering interest

    Audible patient message notifications in the Patchs menu and toolbar

    As a Patchs practice staff user I would like to be able to set the patient message notifications shown in the Patchs menu and toolbar To make a noise when a message comes in for me To better alert me to new messages
    over 2 years ago in Improvement 0 Gathering interest