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Patchs Ideas Portal
  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 423 of 423

Ability to edit and delete tasks

When you save a task, it would be good to be edit and delete them
over 2 years ago in Improvement 0 Gathering interest

Bulk removing patients from practice when no longer active 

I want to be able to remove (in bulk) patients from Patchs when they are no longer active
over 1 year ago in New feature 0 Gathering interest

Improved reporting

One of the biggest issues that we face as a network is reporting. The current reporting functionality is very basic and barebones. There are a number of core features that completely lack any kind of reporting, e.g. appointment booking links or TO...
over 1 year ago in Improvement 1 Gathering interest

Can we amend the initial request question set?

When a patient is making a new clinical request, can we have access to change this questionnaire? Maybe to have a routine appointment questionnaire, and an on-the-day urgent questionnaire?
about 1 year ago in Improvement 1 Gathering interest

Changing inbox settings for patient requests

When a patient is submitting a PATCHS request, could the practice determine what inboxes they automatically get filed into? For example, if a patient is wanting a sick note can have it automatically file into the sicknote inbox? Instead of us havi...
about 1 year ago in Improvement 1 Planned

To align the FFT questions with the NHS FFT questions

It would be a great help as another useful metric to measure feedback.
over 2 years ago in  0 Gathering interest

Set bespoke automatic message completion timings for each individual message at the point of sending

Currently, practices can set a single automatic message completion time that applies to all messages they send. However, you may wish them to be different so that patients have longer to complete certain questionnaires e.g. the 4 or 7 day BP quest...
almost 2 years ago in Improvement 1 Gathering interest

Patient message before they can put in a request

Message for patients to be shown before they can put a request in, about the pharmacy first scheme to help with common minor illnesses.
almost 2 years ago in Improvement 0 Gathering interest

remove links from text and emails

Patients are reluctant to click links as they thinks they are scams or virus causing so they are missing important information. Please can we have ability to decide at practice level if it warrants a link or not.
over 2 years ago in Improvement 1 Gathering interest

ON/OFF Toggles Reflect When Patchs is ACTUALLY ON/OFF

If you pre-program your Patchs to be on and off at certain times, it won't reflect in the ON/OFF toggles. For example, if you program your Patchs access to turn off at 17:00, your toggles on the 'unassigned' page will still show it as on after 17:...
about 1 year ago in Improvement 0 Gathering interest