Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

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    Showing 423 of 423

    Enable paragraphs / line breaks on message templates

    The inability to have paragraphs within templates greatly reduces it's usefulness. If I want to send a list of links to a patient for instance (e.g. physiotherapy advice or mental health resources) it turns into a mess when I load the template. It...
    over 1 year ago in Improvement 0 Gathering interest

    Verify patients' phone number using SMS when they use PATCHS

    Currently when a patient uses PATCHS their email address is verified via a secure link. It would be good if the same could also be done for their mobile phone number using SMS.
    over 2 years ago in Improvement 0 Gathering interest

    Links for individual Patchs request types that can be displayed on a GP practice website

    As a GP practice On my GP practice website I would like to be able to list links to individual Patchs request types Whereby if a patient clicks a link They are taken through to Patchs to submit that specific request type. Currently the request typ...
    about 2 years ago in New feature 0 Gathering interest

    Consent forms

    It would be very useful to enable the creation of digital consent forms such as those available in systemOne Connect. These can be sent to the patient in advance of the procedure listing the risks and benefits of the procedure with the option for ...
    over 1 year ago in Improvement 0 Gathering interest

    Stop patients raising an admin request when it is a clinical request

    We've observed that patients are exploiting a workaround when all clinical appointments are fully booked by using the 'Admin' request option. While we recognize that there may be instances where a medical concern arises, utilizing the 'Admin' requ...
    almost 2 years ago in Improvement 1 Gathering interest

    Adjust reporting dashboard to take account of public holidays 

    Adjust reporting dashboard to take account of public holidays 
    4 months ago in Improvement 0 Gathering interest

    Ability to send messages directly from PATCHS toolbar

    As a PATCHS practice staff user I would like to be able to enter messages directly into a text box opened from the PATCHS toolbar and send to the patient I have open in the clinical system Rather than having the toolbar open the patient record in ...
    over 2 years ago in Improvement 0 Gathering interest

    Ability to have Patchs automatically disable staff users after multiple months of inactivity

    As a Patchs practice admin user I would like to be able to set Patchs to automatically disable staff users at my practice given multiple months of inactivity To better secure my Patchs environment
    about 2 years ago in New feature 0 Gathering interest

    Showing repeat medication templates for mediction requests

    When a patient uses PATCHS for submitting a medication request, is it possible for it to integrate with system one records, to show that patient a list of their repeat medication for them to choose from?
    about 1 year ago in Improvement 1 Gathering interest

    Filter awaiting response and completed inboxes by assigned user, completed by user, and completed date/time

    As a PATCHS staff user I would like to be able to filter the awaiting response inbox by the user the request is assigned to And the completed inbox by the user the request was assigned to, the user who completed the request, and / or the date/time...
    over 2 years ago in Improvement 0 Gathering interest