Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 421 of 421

Verify patients' phone number using SMS when they use PATCHS

Currently when a patient uses PATCHS their email address is verified via a secure link. It would be good if the same could also be done for their mobile phone number using SMS.
almost 2 years ago in Improvement 0 Gathering interest

Attachments for message templates

When creating a message template you should have an option to allow attachments to be sent with the that template like documents, images and other files like you can for manually typed messages currently. These should not be specific to particular...
almost 2 years ago in Improvement 0 Gathering interest

Please change wording on availability question

**If there are times you’re unavailable for your practice to contact you, please put them here. (Optional) THIS SHOULD READ " If there are times you’re unavailable for an appointment, please put them here"
10 months ago in Improvement 2 Gathering interest

Ability to have Patchs automatically disable staff users after multiple months of inactivity

As a Patchs practice admin user I would like to be able to set Patchs to automatically disable staff users at my practice given multiple months of inactivity To better secure my Patchs environment
over 1 year ago in New feature 0 Gathering interest

Changing inbox settings for patient requests

When a patient is submitting a PATCHS request, could the practice determine what inboxes they automatically get filed into? For example, if a patient is wanting a sick note can have it automatically file into the sicknote inbox? Instead of us havi...
7 months ago in Improvement 1 Planned

Template usage report

As a Patchs staff user I would like a report that shows template usage.So that I can understand how frequently reports are sent and how often these templates are completed.Template name - number of times template sent - number of times template co...
over 1 year ago in New feature 0 Gathering interest

Ability to send self-book appointment invites for slots filtered by staff member

As a PATCHS practice staff userWhen I send a self-book appointment invite to a patientI would like to be able to filter the slots the patient can choose from by the staff member they're withSo that I can get them to book slots with myself (or some...
over 1 year ago in Improvement 1 In development

Separate automatic message completion timings for certain questionnaires e.g. home blood pressure (BP) monitoring

Currently, practices can set a single automatic message completion time that applies to all messages they send. However, you may wish them to be different so that patients have longer to complete certain questionnaires e.g. the 4 or 7 day BP quest...
about 1 year ago in Improvement 1 Gathering interest

Self-Book appointment link: Specifying a Clinician

Whilst we can sort of specify a clinician using clever session names when selecting 'Clinic type' on the self-book links, it's very very limited. We would love the ability to send out appointment links based on SESSION HOLDER. We are really wrestl...
11 months ago in New feature 1 In development

Stop patients raising an admin request when it is a clinical request

We've observed that patients are exploiting a workaround when all clinical appointments are fully booked by using the 'Admin' request option. While we recognize that there may be instances where a medical concern arises, utilizing the 'Admin' requ...
about 1 year ago in Improvement 0 Gathering interest