Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

All ideas

Showing 423 of 423

Edit or delete parts of a request

Allow staff members to edit or delete parts of a request after it has been submitted
10 months ago in Improvement 0 Gathering interest

ICB Dashboard

As an ICB Reporting user I would like to see the following information added to the ICB Dashboard A view of the requests that are in progress and how long these requests have been outstanding. The average time from request made to closure of reque...
about 2 years ago in Improvement 0 Gathering interest

Make the Unavailability question mandatory.

"If there are times you’re unavailable for your practice to contact you, please put them here." should be mandatory
10 months ago in Improvement 0 Gathering interest

Self-Booking Change

When a patient uses the self booking function, the slot has no additional information in the booked appointment on the clinical system. Could we have something that is along the lines of 'Please add a short brief description of the issue/reason fo...
11 months ago in Improvement 1 Gathering interest

Make responses to questionnaires file to clinical record when "Complete and file message" selected.

Instead of having to view and file questionnaire results separately, please make them file automatically to record when message is completed and filed to record.
about 2 years ago in Improvement 0 Gathering interest

Cover message editing for bulk messages

Give the ability to edit the cover message sent to patients by email and sms when sending bulk messages.
about 2 years ago in Improvement 0 Gathering interest

Export Error to csv file

Due to needing to create reports to the ICB and having some errors with the bulk messaging. We can see the reports within patchs but would like to be able to export them as a csv file
over 1 year ago in New feature 1 Gathering interest

Set demand management/request limits by date calendar instead of day of week

As a PATCHS practice admin user I would like to be able to set demand management / request limits by a date calendar incorporating weekends and bank holidays So that I can set limits appropriately for days where my practice opening times differ fr...
about 2 years ago in Improvement 0 Gathering interest

Make Patient Account Transfer Link more visible on website

Sites and Patients often don't know that they can transfer accounts. The link to transfer accounts is small at the bottom of the screen, it would be be an improvement and make it easier to spot if it was a box like the other options on the Practic...
12 months ago in Improvement 0 Gathering interest

Ability to send messages and notifications via the NHS App [Expected dates are an estimate and may change depending on the capacity of the NHS App team]

As a Patchs practice staff userWhen sending a message to a patientI would like the option to send it as a message within the NHS App instead of email or SMSAnd I would like the NHS App to notify the patient of the messageIn order to increase conve...
over 1 year ago in New feature 0 In development