Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

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    Showing 423 of 423

    Set demand management/request limits by date calendar instead of day of week

    As a PATCHS practice admin user I would like to be able to set demand management / request limits by a date calendar incorporating weekends and bank holidays So that I can set limits appropriately for days where my practice opening times differ fr...
    over 2 years ago in Improvement 0 Gathering interest

    Self-Booking Change

    When a patient uses the self booking function, the slot has no additional information in the booked appointment on the clinical system. Could we have something that is along the lines of 'Please add a short brief description of the issue/reason fo...
    over 1 year ago in Improvement 1 Gathering interest

    Cover message editing for bulk messages

    Give the ability to edit the cover message sent to patients by email and sms when sending bulk messages.
    over 2 years ago in Improvement 0 Gathering interest

    Make responses to questionnaires file to clinical record when "Complete and file message" selected.

    Instead of having to view and file questionnaire results separately, please make them file automatically to record when message is completed and filed to record.
    over 2 years ago in Improvement 0 Gathering interest

    First Line of Request to be included in Patchs placeholder record in CS

    As a Patchs staff user I want to see the first line of a patient's request in the placeholder message that's saved to the clinical system whenever a Patchs message is first received. So that anyone looking at a patient's clinical record can see wh...
    6 months ago in Improvement 0 Gathering interest

    Export Error to csv file

    Due to needing to create reports to the ICB and having some errors with the bulk messaging. We can see the reports within patchs but would like to be able to export them as a csv file
    almost 2 years ago in New feature 1 Gathering interest

    Edit or delete parts of a request

    Allow staff members to edit or delete parts of a request after it has been submitted
    about 1 year ago in Improvement 0 Gathering interest

    Make the Unavailability question mandatory.

    "If there are times you’re unavailable for your practice to contact you, please put them here." should be mandatory
    about 1 year ago in Improvement 0 Gathering interest

    Make Patient Account Transfer Link more visible on website

    Sites and Patients often don't know that they can transfer accounts. The link to transfer accounts is small at the bottom of the screen, it would be be an improvement and make it easier to spot if it was a box like the other options on the Practic...
    over 1 year ago in Improvement 0 Gathering interest

    Add a description to the booked appointment from a self-book link

    When a patient books an appointment via a self-book link add a description to the appointment that will show up in the clinical system.
    3 months ago in Improvement / New feature 0 Gathering interest