Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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Showing 423 of 423

Appointment booking and selection change

Patient can’t see which site they are booking the appointment until when they select the date. To solve this patient should be able to select the site first and then the appointment date and time going forward booking.
over 1 year ago in Improvement / New feature 0 Gathering interest

Please change wording on availability question

**If there are times you’re unavailable for your practice to contact you, please put them here. (Optional) THIS SHOULD READ " If there are times you’re unavailable for an appointment, please put them here"
about 1 year ago in Improvement 2 Gathering interest

Report showing triage decisions

We would like to have a report showing the breakdown of triage decisions - how many Patchs requests were signposted elsewhere/booked appointments/issued medication etc.
about 1 year ago in New feature 0 Gathering interest

Separate automatic message completion timings for certain questionnaires e.g. home blood pressure (BP) monitoring

Currently, practices can set a single automatic message completion time that applies to all messages they send. However, you may wish them to be different so that patients have longer to complete certain questionnaires e.g. the 4 or 7 day BP quest...
over 1 year ago in Improvement 1 Gathering interest

Care / Nursing Home requests

Is it possible when Care / Nursing Homes are putting in requests for their residents that there is a specific Care/Nursing Home request button they can select when requesting visits / queries / advice etc? (ie when selecting New Health / ongoing h...
about 2 years ago in New feature 0 Gathering interest

Increase character limits for Log-in message and Custom Close messages.

Log-in page message is currently restricted to 300 characters, custom close to 200 characters. The practice would like more room to give patients important information and help explain why requests are sometimes closed when capacity is full. They ...
8 months ago in Improvement 0 In development

'Send Reply to' change the default inbox

Whilst the ability to choose a reply inbox is excellent, we would like to be able to change the default reply location to something other than individual personal inboxes. Whilst I understand that this can be changed before you send each message, ...
over 1 year ago in Improvement 0 Gathering interest

Ability to send messages directly from PATCHS toolbar

As a PATCHS practice staff user I would like to be able to enter messages directly into a text box opened from the PATCHS toolbar and send to the patient I have open in the clinical system Rather than having the toolbar open the patient record in ...
about 2 years ago in Improvement 0 Gathering interest

DROP DOWN MENU FOR MESSAGE TEMPLATES LIKE ACCURX

Can we please have a drop down menu - either in toolbar or when page loads up and you want to send a message template with a list of all message templates - similar to Accurx as my staff do not know what templayes there are and dont know what to s...
about 1 year ago in New feature 0 Gathering interest

Changing inbox settings for patient requests

When a patient is submitting a PATCHS request, could the practice determine what inboxes they automatically get filed into? For example, if a patient is wanting a sick note can have it automatically file into the sicknote inbox? Instead of us havi...
9 months ago in Improvement 1 Planned