Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 421 of 421

Send bulk messages using NHS number only

As a GP practice I want to be able to send bulk messages using just a list of patient NHS numbers so that I can more easily send bulk messages
about 1 year ago in Improvement 0 Gathering interest

'Send Reply to' change the default inbox

Whilst the ability to choose a reply inbox is excellent, we would like to be able to change the default reply location to something other than individual personal inboxes. Whilst I understand that this can be changed before you send each message, ...
about 1 year ago in Improvement 0 Gathering interest

Filter awaiting response and completed inboxes by assigned user, completed by user, and completed date/time

As a PATCHS staff user I would like to be able to filter the awaiting response inbox by the user the request is assigned to And the completed inbox by the user the request was assigned to, the user who completed the request, and / or the date/time...
about 2 years ago in Improvement 0 Gathering interest

DROP DOWN MENU FOR MESSAGE TEMPLATES LIKE ACCURX

Can we please have a drop down menu - either in toolbar or when page loads up and you want to send a message template with a list of all message templates - similar to Accurx as my staff do not know what templayes there are and dont know what to s...
11 months ago in New feature 0 Gathering interest

Care / Nursing Home requests

Is it possible when Care / Nursing Homes are putting in requests for their residents that there is a specific Care/Nursing Home request button they can select when requesting visits / queries / advice etc? (ie when selecting New Health / ongoing h...
almost 2 years ago in New feature 0 Gathering interest

ON/OFF Toggles Reflect When Patchs is ACTUALLY ON/OFF

If you pre-program your Patchs to be on and off at certain times, it won't reflect in the ON/OFF toggles. For example, if you program your Patchs access to turn off at 17:00, your toggles on the 'unassigned' page will still show it as on after 17:...
8 months ago in Improvement 0 Gathering interest

Turn off PATCHS completly for patients who don't consent to it

We have a large amount of patients dissenting to recieve messages on PATCHS, but they are happy to recieve messages through the regular message system on SystmOne, a way to completly dissent patients from recieving patchs messages specificially, a...
12 months ago in Improvement 0 Gathering interest

Demand Management - pre schedule different demand if closed

If we had a calendar where you could override/ alter your usual demand mananement when we are closed for staff training. Now it relies on manually changing the demand after a bank holiday etc. or Staff training. And relies on remembering to manual...
12 months ago in Improvement 1 Gathering interest

Message box when Patchs is off

Increase the text allowance in the text box used to provide information to patients when PATCHs has been turned off
4 months ago in  0 Gathering interest

Saving placeholder message to clinical system when message is first received

We have this enabled, but for some reason it has chosen a member of staff who works part time, so on the consultation page it looks like they have added the placeholder, raised with support who recommended to suggest to add improvement , so would ...
8 months ago in Improvement 0 Gathering interest