Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 421 of 421

Ability to customise Signposting AI messages shown to patients

As a Patchs practice admin user At a practice with the Patchs Urgency and Signposting AIs enabled I would like to be able customise the signposting messages shown to patients when their request is flagged by the AI as urgent, emergency, or related...
almost 2 years ago in Improvement 0 Gathering interest

Ability for parents of under age patients to register themselves explicitly as a parent rather than a carer

As a PATCHS user submitting requests on behalf of my child I would like to be able to explicitly register as a parent rather than a carer And for this to be reflected within PATCHS both to myself and to the GP practice To more accurately reflect m...
almost 2 years ago in New feature 0 Gathering interest

Ability to choose user's default inbox upon loading - for example a group inbox

As a PATCHS staff user I want to be able to choose a default inbox such as a group inbox that will open as soon as I log into PATCHS So that I do not miss any new PTCHS consultation requests
almost 2 years ago in New feature 0 Gathering interest

On feedback question- don't ask patient how was their experience of the Practice today as they did not have an experience necessarily- just with Patchs which is already asked. thanks.

Should be easy to do- just take out the question or don't ask how experience was that day.
12 months ago in Improvement 0 Gathering interest

Reporting on booking links - conversion and still to book

I would like a report to show the number of booking links sent in a time period, how many resulted in a booking after what time period and which ones are still to book. For any still to book, I would like to filter to the slot type/clinic type to ...
12 months ago in New feature 0 Gathering interest

Ability to use patient preferred name (from clinical system)

As a PATCHS Staff User I want to use a patients's Preferred Name/Known As Names (from the clinical system) to be used when sending messages to patients in PATCHS So that I can address my patients correctly when using PATCHS
almost 2 years ago in Improvement 0 Gathering interest

Change the default date ranges for the feedback reports

Every month we have to submit friends and family test data for the last calendar month. At the moment there are predefined date filters of last 12 months, ...12 weeks, ... 14 days. None of these are ideal for our submissions, so we have to amend t...
12 months ago in Improvement 1 Gathering interest

Flag on Inbox when a patient has multiple open requests.

As a Patchs staff user who is reviewing and responding to a patient request I want to see when the patient has other open requests. (on the inbox list and on the request details page) So that our team can review and respond to PATCHS messages as e...
about 1 year ago in New feature 0 Gathering interest

Detailed patient feedback friends and family report

Current report just shows the stats. Can we please build the report to advise not only the stats but also the comments datewise?
about 1 year ago in Improvement 1 Gathering interest

Ability to edit and delete tasks

When you save a task, it would be good to be edit and delete them
about 2 years ago in Improvement 0 Gathering interest