Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improved💡

  3. Vote on ideas from other users 🗳️

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Showing 423 of 423

Sicknote Requests

When submitting a request for a sicknote could it be separate from other admin requests? As it currently stands patients do not submit enough information and we are constantly replying to patient to request further details. Such as: Is it a new si...
over 1 year ago in Improvement 1 Gathering interest

Pop up message on Patchs to say patient has declined to use

We have a number of patients who have asked for us not to send messages via Patchs as they dont want to use it for various reasons. Unfortunately if staff dont check S1 first and just go to Patchs they do not see this note and send a message to pa...
12 months ago in New feature 1 Gathering interest

Add Out of Office to the patchs Toolbar

As a Patchs staff user, I want to be able to set myself Out of Office from the Patchs Toolbar so that I can more easily share my availability
over 1 year ago in New feature 0 Gathering interest

Automatically Assign Requests to a Group Mailbox

When a Specific request type comes in can there be a setting where it automatically goes into a group mailbox (Medication Requests for example go into a Prescriptions Shared Mailbox)
over 1 year ago in New feature 0 Gathering interest

Do not include message link for 'send in the body' messages

For reply not required messages sent in the body of an SMS/email, where the whole of the message is included in the SMS/email, do not include a link for the patient to read the same message in Patchs.For both free text & advice template messa...
over 1 year ago in Improvement 0 Gathering interest

remove links from text and emails

Patients are reluctant to click links as they thinks they are scams or virus causing so they are missing important information. Please can we have ability to decide at practice level if it warrants a link or not.
about 2 years ago in Improvement 1 Gathering interest

Ability to customise Signposting AI messages shown to patients

As a Patchs practice admin user At a practice with the Patchs Urgency and Signposting AIs enabled I would like to be able customise the signposting messages shown to patients when their request is flagged by the AI as urgent, emergency, or related...
about 2 years ago in Improvement 0 Gathering interest

Ability for parents of under age patients to register themselves explicitly as a parent rather than a carer

As a PATCHS user submitting requests on behalf of my child I would like to be able to explicitly register as a parent rather than a carer And for this to be reflected within PATCHS both to myself and to the GP practice To more accurately reflect m...
about 2 years ago in New feature 0 Gathering interest

Ability to choose user's default inbox upon loading - for example a group inbox

As a PATCHS staff user I want to be able to choose a default inbox such as a group inbox that will open as soon as I log into PATCHS So that I do not miss any new PTCHS consultation requests
about 2 years ago in New feature 0 Gathering interest

Categorise requests, e.g. by colour

To be able to categorise requests by colour and to be able to set these categories locally
about 1 year ago in New feature 0 Gathering interest