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Patchs Ideas Portal
  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 423 of 423

Bypass demand limit for patients with accessibility issues

Would there be able to be a toggle on a patients patchs record that would allow them to submit a request irrespective of if the demand limit has been met for that day or not. We have some patients that are deaf etc that can't call us wouldn't be a...
almost 2 years ago in New feature 0 Gathering interest

Audit of patient registration status

Show when changes have been made to a patient's registration status - as part of a patient details audit.Show date, time and staff user who updated the registration status.
over 1 year ago in New feature 0 Gathering interest

allow patients to decline in bulk invites

When sending out bulk invitations for eg vaccine invitations, it would be helpful if they could reply with the option to decline. this eliminates the chance of them being repetitively contacted.
almost 2 years ago in New feature 0 Gathering interest

Filter list of patients

We have over 300 pages of patients listed and it would help to be able to see those patients with a query or duplicate accounts (that need merging) at the top of the list. It would also help if once actioning those patients you returned to the sam...
over 1 year ago in New feature 1 Gathering interest

Reminders when a patient hasn't responded

As a PATCHS staff userI want to be reminded when a patient hasn't responded to a PATCHS message (after a defined time period)So that I can follow up on any unanswered messages
about 2 years ago in New feature 0 Gathering interest

Change Fit Note Questionnaire Date boxes from freetext to selectable calendar

Within the Fit note request questionnaire generated by Topic AI, the Fit Note start and end dates are currently free text responses. The practice finds that despite being asked to respond in DD/MM/YYYY, many respond in MM/DD/YYYY or in an unclear ...
about 2 years ago in Improvement 0 Gathering interest

Ability to invite staff members in bulk

Kensington Partnership (B83052) | As a PATCHS practice PATCHS admin userI would like to be able to upload a CSV file containing email addresses and role typesThat then sends staff invites to all emails contained in the fileTo speed up the staff in...
about 2 years ago in New feature 0 Gathering interest

Show patients their PDS status

When a patient views Patchs, query their record in PDS. If they are not found at the practice, display a message to the patient letting them know.
9 months ago in New feature 0 Gathering interest

Annual emails to inactive patients to check they still need their account

When a patient has been marked as not registered or has not been actively using their account in a while, once a year automatically email them asking if they are still using Patchs. If they do not confirm within a given time, disable their account...
9 months ago in New feature 0 Gathering interest

"Who do you think should have dealt with this" options

As a Practice Manager, I occasionally deal with Patchs when covering for other non-clinical staff who are absent. When completing a task and filling the the AI boxes at the end, I would like to be able to say that another non-clinical / clinical r...
over 1 year ago in Improvement 1 Gathering interest