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Status Gathering interest
Categories Improvement
Created by Guest
Created on Feb 2, 2024

"Who do you think should have dealt with this" options

As a Practice Manager, I occasionally deal with Patchs when covering for other non-clinical staff who are absent. When completing a task and filling the the AI boxes at the end, I would like to be able to say that another non-clinical / clinical role within the practice should have dealt with it, but the only options available are for other organisations or for me - this can't be providing appropriate info fo the AI system to lear who deals with what.

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    Sep 30, 2024

    Thank you very much for your suggestion.

    We noticed it's quite similar to another one we received, so we've combined them to help highlight the demand for this change.

    We really appreciate your input. It helps us make Patchs better for everyone.

    Kindest regards,
    The Patchs Team

1 MERGED

Triage Decision Amendment- Who should have dealt with the problem

Merged
Currently if I complete a triage decision, I don't have the ability to choose a Dr/Nurse in my practice (role not person). I am on Patchs as a Practice Manager, I only have the ability to say the Myself or somebody external to the practice should ...
over 1 year ago in Improvement 0 Gathering interest