Get patient preferred contact method from PDS

Hi. When patients set up their PATCHS accounts, they typically upload new and updated information, especially if it differs from the PDS. It would be advisable to use the contact details from PATCHS. If there are concerns about the correct communication method, consider sending a message through PATCHS requesting the individual to confirm their preferred contact number, since multiple numbers are available. Update the PDS or PATCHS data accordingly once you receive their response. Although this may seem time-consuming initially, performing these small steps consistently will significantly improve the system over time.