Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

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Showing 423 of 423

Option of who should have sorted it out to include secondary care

Much of what comes to us should have been sorted out in hospital either during an admission or outpatient appointment. There is no option that captures this
over 1 year ago in Improvement 0 Gathering interest

Allow Patchs request limit / demand management blocks to be in 30 minute increments

As a Patchs GP practice admin userWhen editing the demand management / request limit slots for my practiceI would like to be able to set them in 30 minute incrementsIn order to give me greater flexibility in setting demandSuch as allowing me to se...
over 1 year ago in Improvement 0 Gathering interest

Only include 'Active' rota types on appointment booking list

when sending a patient a self-booking link, the options of the rota types show deactivated rotas as well as active. Please can it only show active rotas otherwise, the list is very long and confusing.
9 months ago in Improvement 1 Gathering interest

Can we amend the initial request question set?

When a patient is making a new clinical request, can we have access to change this questionnaire? Maybe to have a routine appointment questionnaire, and an on-the-day urgent questionnaire?
9 months ago in Improvement 1 Gathering interest

Allow us to create self book appointment link templates or to alter the default message

We would appreciate some flexibility on the default message that populates when you opt to send a self-book appointment link. We often have to add the addendum that the link shows live appointment availability, so please retry the link again tomor...
over 1 year ago in Improvement 0 Gathering interest

Nominating Pharmacy

Patients would like to nominate their chosen pharmacy where their prescription can be assigned for delivery or pickup after registering to patchs. Currently there is not an option for this on PFS apart from requesting medication.
over 1 year ago in New feature 0 Gathering interest

Integrated Workflow

Currently attachments on Patchs will enter the record attachment tab on S1 However it would be beneficial if there was an easier way to have these into our workflow - Communication and Letters Whether when a patchs is closed the document is 'taske...
9 months ago in New feature 1 Gathering interest

Be able to use emis dummy patients in Patches for staff training and familiarisation

Use dummy patients in the clinical system for training in Patches
9 months ago in Improvement 1 Gathering interest

New Column for Code & Comments

We use PATCHS to triage our patients' requests and we use the Code & Comments section to leave detailed triage instructions when re-assigning the request to another staff member.It would be great to have an additional column in the inboxes whe...
9 months ago in New feature 1 Gathering interest

FFT responses to reflect FFT questions

When reporting on CQRS it is difficult to work out which is Very likely, likely, Neither likely or unlikely etc
9 months ago in Improvement 1 Gathering interest