Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 421 of 421

Bypass demand limit for patients with accessibility issues

Would there be able to be a toggle on a patients patchs record that would allow them to submit a request irrespective of if the demand limit has been met for that day or not. We have some patients that are deaf etc that can't call us wouldn't be a...
over 1 year ago in New feature 0 Gathering interest

Edit or remove pre-populated PATCHS questionnaires, PATCHS advice, etc.

PATCHS has multiple pre-existing questionnaires that come as standard, such as the 'Asthma Control Test' Template. I wish to add one additional question to the template. However, this is impossible. The alternative option is to recreate the templa...
7 months ago in Improvement 1 Gathering interest

Temporary patients need to be accessible

We are currently unable to communicate with patients who are only temporarily registered with our practice.
7 months ago in Improvement 1 Gathering interest

Restrict access to Patient feedback

currently all users/staff can see patient feedback can we please have an option to restrict access. so the management/partners can decided which staff member can have access to patient feedback. if a patient put a negative feedback in relation to ...
7 months ago in Improvement 1 Gathering interest

allow patients to decline in bulk invites

When sending out bulk invitations for eg vaccine invitations, it would be helpful if they could reply with the option to decline. this eliminates the chance of them being repetitively contacted.
almost 2 years ago in New feature 0 Gathering interest

Reminders when a patient hasn't responded

As a PATCHS staff userI want to be reminded when a patient hasn't responded to a PATCHS message (after a defined time period)So that I can follow up on any unanswered messages
almost 2 years ago in New feature 0 Gathering interest

Change the text

When sending a text which goes as a link to the patient, the message the patient recieves reads a Created by joshua.evans3@nhs.net in Patchs Ideas Portal on 26 Sep, 2024s "[surgery] has sent you a message. Please read it ASAP: [link]. If you cann...
7 months ago in Improvement 0 Gathering interest

Clinical Inbox to show at the top of Group Inboxes

As a Patchs staff user I want the clinical inbox to be listed towards top of inbox dropdown regardless of names of other group inboxes so that I can navigate to new clinical requests more easily
8 months ago in Improvement 0 Gathering interest

"Who do you think should have dealt with this" options

As a Practice Manager, I occasionally deal with Patchs when covering for other non-clinical staff who are absent. When completing a task and filling the the AI boxes at the end, I would like to be able to say that another non-clinical / clinical r...
over 1 year ago in Improvement 1 Gathering interest

Option of who should have sorted it out to include secondary care

Much of what comes to us should have been sorted out in hospital either during an admission or outpatient appointment. There is no option that captures this
over 1 year ago in Improvement 0 Gathering interest