Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

All ideas

    Showing 423 of 423

    Allow Patchs request limit / demand management blocks to be in 30 minute increments

    As a Patchs GP practice admin userWhen editing the demand management / request limit slots for my practiceI would like to be able to set them in 30 minute incrementsIn order to give me greater flexibility in setting demandSuch as allowing me to se...
    almost 2 years ago in Improvement 0 Gathering interest

    Allow us to create self book appointment link templates or to alter the default message

    We would appreciate some flexibility on the default message that populates when you opt to send a self-book appointment link. We often have to add the addendum that the link shows live appointment availability, so please retry the link again tomor...
    almost 2 years ago in Improvement 0 Gathering interest

    Nominating Pharmacy

    Patients would like to nominate their chosen pharmacy where their prescription can be assigned for delivery or pickup after registering to patchs. Currently there is not an option for this on PFS apart from requesting medication.
    almost 2 years ago in New feature 0 Gathering interest

    Message box when Patchs is off

    Increase the text allowance in the text box used to provide information to patients when PATCHs has been turned off
    12 months ago in  0 Gathering interest

    Reporting - improvements

    More filters on reporting timelines ie yesterday, today, last week, this week. Also a report of all patchs today/yesterday that can be downloaded with the download including the patient phone number (we want to track our abandoned call report agai...
    almost 2 years ago in Improvement 1 Gathering interest

    Show online/offline statuses of staff users when making assignments, choosing inboxes etc

    As a Patchs staff userWhen I am assigning a request to an inbox, assigning a task to an inbox etcThen I would like to see which of those users (for personal inboxes) are currently online or offlineTo allow me to assign requests to individuals who ...
    about 2 years ago in New feature 0 Gathering interest

    Report showing patient verification status

    As a Patchs staff user I want to see a report for all patients that shows their verified/unverified status so that I can understand which registered patients require verification.
    about 2 years ago in New feature 0 Gathering interest

    Re-order sections on the request details page

    Where the Triage box is placed in the message. When receptionist opens the request, After the patient notes section, there should be the Triage Box FIRST, and after that the option to reply to the patient. This is the logical order of handling the...
    about 2 years ago in Improvement 0 Gathering interest

    Include site/usual GP in the Patient Registration Report

    As a Patchs staff user at a multi-site practice I would like to see Patient registration data broken down by site/usual GP
    about 2 years ago in Improvement 0 Gathering interest

    Attachment via Bulk SMS for newsletter

    Attachments via Bulk SMS to be available for information such as newsletters.
    about 2 years ago in New feature 0 Gathering interest