Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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    Showing 423 of 423

    When triaging PATCHS requests it would be really helpful to have a list of common tasks on the same page which you could customise e.g. Book F2F, Book bloods

    No description provided
    over 2 years ago in  1 Gathering interest

    Drag and drop when editing templates

    As a PATCHS staff userI want to be able to drag and drop questions when I am editing questionnaire templates So that I can manage my message templates more easily
    over 2 years ago in Improvement 0 Gathering interest

    Temporary patients need to be accessible

    We are currently unable to communicate with patients who are only temporarily registered with our practice.
    about 1 year ago in Improvement 1 Gathering interest

    Restrict access to Patient feedback

    currently all users/staff can see patient feedback can we please have an option to restrict access. so the management/partners can decided which staff member can have access to patient feedback. if a patient put a negative feedback in relation to ...
    about 1 year ago in Improvement 1 Gathering interest

    Patients should be able to register even without a mobile number

    We have a number of patients who do not have mobile's. This instantly excludes them as a patient group from using the online consultaions we are encouraging them to complete.
    over 2 years ago in Improvement 0 Gathering interest

    Change the text

    When sending a text which goes as a link to the patient, the message the patient recieves reads a Created by joshua.evans3@nhs.net in Patchs Ideas Portal on 26 Sep, 2024s "[surgery] has sent you a message. Please read it ASAP: [link]. If you cann...
    about 1 year ago in Improvement 0 Gathering interest

    FACILITY TO HAVE INDEPENDENT MESSAGE TO EXPLAIN PATCHS OPEN BUT NOT FOR EMERGENCIES FOR SET TIME.

    Hi, please can you enable a facility in Patchs to be able to place a different message for patients when staff are not present. Eg, "Please note that the practice is now closed and so if your query is urgent please contact 111 or visit A&E". T...
    over 2 years ago in New feature 1 Gathering interest

    Clinical Inbox to show at the top of Group Inboxes

    As a Patchs staff user I want the clinical inbox to be listed towards top of inbox dropdown regardless of names of other group inboxes so that I can navigate to new clinical requests more easily
    about 1 year ago in Improvement 0 Gathering interest

    To be able to filter staff to an order to suit practice

    To be able to prioritise staff in the order I want not just alphabetically. It would be much easier to have the GP's one after another when I am trying to add/check numbers in the booked slots section instead of scrolling through everyone who has ...
    over 2 years ago in Improvement 1 Gathering interest

    Wording to be changed or flexi hours/day in the message to the patient after they have submitted your request

    Number of working hours after which the patient should call the practice if they haven't received a response from you (e.g. 24 hours)* We would like to have flexi to change this to hours or days and also flexi with the wording instead of numeric
    over 2 years ago in Improvement 0 Gathering interest