Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 421 of 421

more options to configure post-appointment messages

I understand that post-appointment messages send 2hrs after the appointment. I think the messages are being sent regardless of whether the appointment has been finished or not - we have had poor feedback for telephone appointments that patients ha...
10 months ago in Improvement 0 Gathering interest

Ability to navigate between / cycle through attachments when viewing

Currently to view different attachments (e.g. photos sent by patients) you have to close one attachment and then open up another one. It would be quicker if, when one attachment is open, there were 'right' and 'left' arrows that allowed you to cyc...
over 1 year ago in Improvement 0 Gathering interest

Add a flag to Patients List for NHS Login accounts

It would be handy to have the registration method visible from the front-end. At the moment there is no way to confirm which method a patient has registered (ie Patchs or NHS Login). Image attached showing an NHS flag against patients who register...
over 1 year ago in Improvement 0 Gathering interest

Save attachments to clinical system for outbound messages

Note: attachments currently save to the clinical system for patient requests. As a PATCHS practice staff user When I send an outbound message to a patient with an attachment And I select for that message to save to the clinical system on sending I...
over 1 year ago in Improvement 0 Gathering interest

DNA tick box within the triage decision

Currently there is not an option on Admin or Clinicians triage decision to select DID NOT ATTEND (DNA). This is causing a difference of opinion in how we them close the request and save to the clinical system correctly, as there has not been a con...
10 months ago in New feature 0 Gathering interest

Physiotherapy - New Role

Is it possible to add a new role of Physiotherapy to PATCHS
10 months ago in New feature 0 Gathering interest

Allied Health Professional role

Please create a role for allied health professional. One role for all is fine but would include the ARRS roles such as Podiatrist, physio, Mental Health Practitioner, Health and Wellbeing Practitioner, etc, etc
10 months ago in Improvement 0 Gathering interest

Improve the way Patchs requests and messages are copied across into the clinical system

As a clinician when reading patients records the patches entries in system one contain irrelevant detail such as questions that the patient has skipped and also additional odd characters . It is useful to be able to copy easily into the records bu...
over 1 year ago in  0 Gathering interest

To be able to search by carer

Some of our care homes have registered as carers so would be useful to be able to search by carer and see the requests submitted
11 months ago in Improvement 0 Gathering interest

The PDS link (for mismatches) should link to the specific patient

Currently if the details do not match the PDS there is a yellow warning banner with a link which just goes to NHSE page explaining what PDS is. This is silly - it should point to the specific patient spine details so we can compare with the EHR
11 months ago in Improvement 0 Gathering interest