Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 423 of 423

hide patient request from view

Having the ablity to hide patchs requests from view on patchs account, we are using patchs as our digital triage and need an option to hide from view on patient patients acount requests when something confidential has been submitted in order to st...
12 months ago in New feature 0 Gathering interest

Patients should be able to register even without a mobile number

We have a number of patients who do not have mobile's. This instantly excludes them as a patient group from using the online consultaions we are encouraging them to complete.
about 2 years ago in Improvement 0 Gathering interest

more options to configure post-appointment messages

I understand that post-appointment messages send 2hrs after the appointment. I think the messages are being sent regardless of whether the appointment has been finished or not - we have had poor feedback for telephone appointments that patients ha...
about 1 year ago in Improvement 0 Gathering interest

FACILITY TO HAVE INDEPENDENT MESSAGE TO EXPLAIN PATCHS OPEN BUT NOT FOR EMERGENCIES FOR SET TIME.

Hi, please can you enable a facility in Patchs to be able to place a different message for patients when staff are not present. Eg, "Please note that the practice is now closed and so if your query is urgent please contact 111 or visit A&E". T...
about 2 years ago in New feature 1 Gathering interest

To be able to filter staff to an order to suit practice

To be able to prioritise staff in the order I want not just alphabetically. It would be much easier to have the GP's one after another when I am trying to add/check numbers in the booked slots section instead of scrolling through everyone who has ...
about 2 years ago in Improvement 1 Gathering interest

DNA tick box within the triage decision

Currently there is not an option on Admin or Clinicians triage decision to select DID NOT ATTEND (DNA). This is causing a difference of opinion in how we them close the request and save to the clinical system correctly, as there has not been a con...
about 1 year ago in New feature 0 Gathering interest

Physiotherapy - New Role

Is it possible to add a new role of Physiotherapy to PATCHS
about 1 year ago in New feature 0 Gathering interest

Allied Health Professional role

Please create a role for allied health professional. One role for all is fine but would include the ARRS roles such as Podiatrist, physio, Mental Health Practitioner, Health and Wellbeing Practitioner, etc, etc
about 1 year ago in Improvement 0 Gathering interest

Wording to be changed or flexi hours/day in the message to the patient after they have submitted your request

Number of working hours after which the patient should call the practice if they haven't received a response from you (e.g. 24 hours)* We would like to have flexi to change this to hours or days and also flexi with the wording instead of numeric
about 2 years ago in Improvement 0 Gathering interest

Audible patient message notifications in the Patchs menu and toolbar

As a Patchs practice staff user I would like to be able to set the patient message notifications shown in the Patchs menu and toolbar To make a noise when a message comes in for me To better alert me to new messages
about 2 years ago in Improvement 0 Gathering interest