Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Patients can register with mobile phone number instead of email

No description provided
over 2 years ago in New feature 0 Gathering interest

Care Homes to have an account to submit requests for their residents

Care Homes to have an account that allows them to submit requests for patients registered at different practices under one login - similar to the admin account where the Practice can be selected from a drop down at the top of the page. We are curr...
about 1 year ago in New feature 1 Gathering interest

First Line of Request to be included in Patchs placeholder record in CS

As a Patchs staff user I want to see the first line of a patient's request in the placeholder message that's saved to the clinical system whenever a Patchs message is first received. So that anyone looking at a patient's clinical record can see wh...
23 days ago in Improvement 0 Gathering interest

Update Wording of 'Sex assigned at birth*' question

On the patient registration page, please change the registration form to ask for 'Sex as it appears in your medical record (i.e. male, female or indeterminate or “I” which is reflected as “Not specified” on PDS) rather than 'Sex assigned as bi...
about 1 month ago in Improvement 0 Gathering interest

Demand management: per-patient request limiter for high usage patients

As a PATCHS staff user I want to be able to limit the number of requests an individual patient can submit So that we are not overwhelmed with PATCHS requests from high usage patients
over 2 years ago in New feature 0 Gathering interest

Turn off Staff Personal Inboxes

As a PATCHS Staff User I want to be able to turn off staff personal inboxes So that we can more easily review and respond to requests as a member of a group
about 2 years ago in New feature 0 Gathering interest

Automatically hide/remove deceased and de-registered patients

Patchs will automatically detect patients that have been marked as deceased or de-registered.Patchs will automatically remove the patient from the practice patient list within Patchs, blocking them from logging in or sending in requests.The GP Pra...
over 2 years ago in Improvement 0 Gathering interest

Automatically check availability of appointment slots when sending self-book invites

As a Patchs staff userWhen I send a self-book invite to a patientI would like Patchs to automatically check that slots exist for the clinic-slot-site combination I am selectingTo help me avoid sending invites to patients where slots may not be ava...
over 1 year ago in Improvement 0 Gathering interest

Patients should only be able submit feedback (including friends and family test) once their request is completed

Patients are currently asked for feedback each time they submit a message. This can sometimes mean their feedback may not be representative of the service they will receive from the practice (both good and bad). If patients are only asked for feed...
about 2 years ago in Improvement 2 Gathering interest

Option to Not Save Sensitive Images to the Clinical System

As a Patchs staff user I do not want sensitive images to be saved to the clinical system when saving a request.
about 1 year ago in New feature 0 Gathering interest