Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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    Showing 423 of 423

    Incoming requests are directed to individual inboxes straight away e.g prescription requests, new health problem etc

    Would help colleagues to be able to focus on important requests at the right time and not have to filter requests across. Will allow colleagues to action requests more simply and more effectively for patients too
    over 1 year ago in Improvement 0 Gathering interest

    Additional request reports for Staff members

    For Patchs staff members / practice managers: The ability to see more detailed request information in a reportable form. Ideally they would like to see a report which shows every request during a specified month, and show how long it spent in Unas...
    over 1 year ago in New feature 0 Gathering interest

    When requesting Admin/Med Requests remove "Does [patient] have any of the following symptoms?

    Feel this is not required for a admin/medication request, some patients don't actually read the message and click Yes so a medication request does get red flagged and when we contact them they said they click it accidentally, we get a quite few!
    over 1 year ago in Improvement 0 Gathering interest

    Refresh of patients details in EMIS

    When you save a text message response ion accurx a yellow banner appears asking if you want to reload patient, this would be useful if it could happen also for patchs.
    over 1 year ago in New feature 0 Gathering interest

    Integration with ePR appointments (EMIS in my case)

    We add triaged Patchs to specific users' EMIS appointments (users always start their workflow from EMIS appointments) Once we have allocated a Patchs to a user we want the system to book an appointment for that user in that session (or 'pre-book' ...
    over 1 year ago in New feature 0 Gathering interest

    A Font that is legible for PATCHS (admin and clinicians)

    Both Clinician and Admin staff spend their entire day looking at PATCHS, therefore the font. This causes a lot of eye straining which becomes a problem, specially as we helping patient with their health. The articles below delves deeper, explainin...
    over 1 year ago in Improvement 0 Gathering interest

    Blood glucose diary

    A blood glucose diary template would be useful. Similar to the blood pressure 7 day diary. If it could send an sms to patients 3 times per day for them to input their blood glucose levels for 7 days that would be great. It would not need to calcul...
    over 1 year ago in New feature 0 Gathering interest

    include mfa secret code as an alternative option to the QR code

    We do not provide our staff with mobile phones so some of our staff refuse to use their mobile phones for work purposes e.g. multi-factor authentication. We would like to force all staff to turn on multi-factor authentication but can't do so becau...
    over 1 year ago in Improvement 0 Gathering interest

    The ability to hide certain slot types so they are not visible to the patient

    We use some slots in GPs clinics for info, psd requests etc, the patients are seeing this and thinking they have got an appointment. We have switched off the the text reminders for these slots but if they go in to PACTHS they can see it and think ...
    over 1 year ago in Improvement 1 Gathering interest

    Decline codes on messages/bulk messages

    iPlato has words you could tag and assign a clinical code to, e.g., 'To decline a vaccination, reply DECLINE.' AccuRx allows you to specify decline settings with a decline message and a decline code. Patchs has nothing comparable to this service. ...
    over 1 year ago in New feature 0 Planned