Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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    Showing 423 of 423

    Close Patchs accounts of deceased patients

    (This has been raised with Patchs team within our ICS feedback group but I just would like it logged here too) A patient is currently marked as deceased in EMIS on 19.3.24 and accepted by PCSE on 22.3.24 and marked as deceased on the PDS . There i...
    over 1 year ago in Improvement 0 Gathering interest

    Choice of email contacts or phone numbers for patients

    Working with young people, a lot of the time they have a parent down as the phone/email contact on their record. They often like this, as they rely on parents bringing them to appointments etc (particularly in some of our very rural areas), so it'...
    over 1 year ago in New feature 0 Gathering interest

    Email to patchs admin when gateway fails

    I would like if patchs could generate an email message to be sent to the patchs admin users when there is an issue with the gateway.
    over 1 year ago in Improvement 0 Gathering interest

    'Tick all that apply' option on Questionnaires.

    This feature would see the practice utilising the custom questionnaires far more as they will be fit for purpose. Currently, we are sending a patchs templated text to ask patients to visit our website to fill in the webform, which could very easil...
    over 1 year ago in New feature 0 Gathering interest

    landing page

    We need a greater word limit on the landing page. At least triple what we currently have
    over 1 year ago in Improvement 0 Gathering interest

    Improve visibility of 'Transfer existing Patchs account to new GP surgery' link

    N85020 St Catherines Surgery passed on feedback from their patients that some did not realise the current link was clickable. Ideally they would like the link to have a border around it, or look more like a 'clickable button'.
    over 1 year ago in Improvement 0 Gathering interest

    Patchs Translate - ability to translate free text responses from Topic AI questionnaires

    Currently Patchs Translate translates most information from additional questionnaires sent to patients via default Topic AI questionnaires. However it does not translate the free text responses, causing the practice to need to copy each answer out...
    over 1 year ago in Improvement 0 Gathering interest

    Automatically move repeats/med3/admin requests to specified inbox/team

    Instead of going to unassigned, requests marked as repeat requests or admin requests should be able to be auto-assigned to a specific usergroup, reducing the need to move requests manually to a perticular team to deal with.
    over 1 year ago in Improvement 1 Gathering interest

    Minimum character limit - Decrease from 5 (too high)

    Whilst there are a number of reasons why I believe the minimum character limit was increased to 5 with a view to encouraging fuller/detail-rich responses, there are a number of reasons why 5 is too many. Particularly, questions that are not releva...
    over 1 year ago in Improvement 0 Gathering interest

    Disable/Enable non-urgent signposting messages

    At the moment, you can either enable or disable Signpost AI. We would like to add a further configuration option so that we are able to select which of the 3 types of messages are enabled. (Emergency, Urgent or Non-urgent) This is because we have ...
    over 1 year ago in Improvement 0 Gathering interest