Skip to Main Content
Patchs Ideas Portal
  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

Status Gathering interest
Categories Improvement
Created by Guest
Created on Apr 4, 2024

Disable/Enable non-urgent signposting messages

At the moment, you can either enable or disable Signpost AI.

We would like to add a further configuration option so that we are able to select which of the 3 types of messages are enabled. (Emergency, Urgent or Non-urgent)

This is because we have had to disable signpost AI because the non-urgent messages were signposting patients for the wrong topics. We would really like to still have the emergency and urgent messages enabled.


  • Attach files