Skip to Main Content
Patchs Ideas Portal
  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

All ideas

Showing 421 of 421

fit note questionnaire - please add in question 'have you provided your employer with a self certificate?'

we waste a lot of time asking this question when patients submit a request
over 1 year ago in Improvement 0 Gathering interest

Improved formatting of saved PATCHS requests that also includes result of AI questionnaire's

We save the request as attachment and the text is badly formatted with lots of extraneous HTML type formatting and doesn't include linked questionnaire's generated by AI.
over 1 year ago in Improvement 0 Gathering interest

On self-book - allow option of selecting session holder instead of clinic type to show more availability for patient

This avoids sending links where no appointments are available and then causing upset to patients
over 1 year ago in Improvement 1 In development

Add option to test API connection in Patchs

With the introduction of Appointment Reminders and Appointment Self-booking, the setup for the EMIS API for Patchs is becoming more common but we are often unable to confirm if the API is working successfully, even if the set-up steps have been fo...
over 1 year ago in New feature 0 Gathering interest

allow medication requests when patchs is closed

it would be useful for us to allow medication requests at times when patchs is closed eg over the weekend or overnight.
over 1 year ago in Improvement 1 Gathering interest

option to turn off patchs when x number of requests in the GP inbox rather than the number coming into the system per day

at present we can set up patchs to turn off after x number of requests over a time period - could there be a function to do this if an inbox reaches a certain number (GP inbox) - currently we will do this manually depending on demand on the day, w...
over 1 year ago in New feature 0 Gathering interest

Sorting and filing bulk message replies

Be able to sort bulk message replies so that we just see those that have responded and can look at the responses. Also be able to bulk complete ones awaiting repose so that they are no longer int he inbox.
over 1 year ago in Improvement 0 Gathering interest

Different options for clinical consultations

When patients submit a clinical consultation, could you please a a function so they can select what their consultation is regarding. Example, mental health, cough, minor skin problems, etc. Then have the ability to turn on and off each area. Examp...
over 1 year ago in New feature 0 Gathering interest

Show feedback rating on practice website

Ability to show some sort of badge/widget on the practice website which shows the recent average star rating from Patchs feedback
over 1 year ago in New feature 0 Gathering interest

Single tab for Patches, rather than a new one opening with each patient

Each time a new patient is messaged a new internet tab is opened. Can this be looked at so Patches works with only one tab?
over 1 year ago in Improvement 0 Gathering interest