Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 423 of 423

Patient Feedback - checkboxes for consent to share

The practice would like to suggest a checkbox on the patient feedback which allows patient to consent to allow feedback to be shared either anonymously, or with their names attached. The practice uses this with their current feedback provider to p...
over 1 year ago in Improvement 0 Gathering interest

Allow patients to call Support when an issue arises

St. Georges Medical Centre (E83020) | Allow patients to call Support when an issue arises – it is tedious for staff members to deal with every issue by calling or logging a support case online.
over 1 year ago in Improvement 0 Gathering interest

Redirect to patients profile after clicking onto a Patchs request

When a staff member clicks on a patient and goes on to one of their patchs request, they would like the ability to go back to the individual patient profile once the click return as opposed to being redirected to the All Patients page.
over 1 year ago in Improvement 0 Gathering interest

Bulk Messages to increase text

The Stonebridge Practice have suggested for Bulk messaging needs to increase text, as it's currently rather costly per sms sent.
over 1 year ago in Improvement 0 Gathering interest

Less triage questions to go through

The surgery would like the triage questions to be simpler, with less boxes needed to go through.
over 1 year ago in Improvement 0 Gathering interest

Triage Summary box - ie when doctor works through clinical inbox and decides can be routine appointment, they can add a note and move to administration inbox

No description provided
over 1 year ago in New feature 0 Gathering interest

Please move the most frequently used inboxes to the top of the pick list (and also include waiting response inbox to the top)

We are only using unassigned/admin/clinical/and awaiting response inboxes and ideally need these 3 at the top so we don't miss any messages/responses
almost 2 years ago in Improvement 0 Gathering interest

Bulk messaging subject - include in beginning of message

When a bulk message is sent out, the patient receives a message that reads "Surgery has sent you a message. Please read it ASAP: LONGURL_Link If you cannot view the message please contact Surgery." It would be helpful for patients to know what the...
almost 2 years ago in Improvement 0 Gathering interest

Automatically record failed bulk message/email delivery notifications

Our previous text message solutions automatically recorded failed SMS message deliveries in to the patients care record with an appropriate clinical term and detail about the message that had been sent. PATCHS doesn't do this, and the information ...
almost 2 years ago in Improvement 0 Gathering interest

change layout of triage information

rather than just list of question and answer it would be really useful to aid triage if: Reasons why a query was flagged as urgent were highlighted at the top separating findings from the patient presentation into potential important positive and ...
almost 2 years ago in Improvement 0 Gathering interest