Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

All ideas

Showing 423 of 423

Block patients from answering more questions once request submitted

Wibsey & Queensbury Medical Practice (B83028) | Allow staff members to block patients from answering more questions once a request has been submitted via Exisiting health problem.
almost 2 years ago in Improvement 0 Gathering interest

have just one search bar where you can search on DOB, partial name, NHS no or address

No description provided
almost 2 years ago in Improvement 0 Gathering interest

Friends and Family submission data missing stats on, 'tablet/kiosk','sms/txt message', Smartphone app or online','other' collection method.

Patchs ticket ref: CS23383583. PATCHS Friends and Family submission data missing stats on, 'tablet/kiosk','sms/txt message', Smartphone app or online','other' collection method. In CQRS, these fields are, FFT009 The number of responses collect...
almost 2 years ago in Improvement 0 Gathering interest

Condensed notes on new journal

They would like condensed notes on the new journal
almost 2 years ago in Improvement 0 Gathering interest

New Bulk error page on behalf of B86110

When the bulk messages fail to a few people send it first shows a page where it says the bulk message has failed to send. This can be confusing for the users. My idea would simply be updating this message to (X out of Y) patient messages failed to...
almost 2 years ago in Improvement 0 Gathering interest

Save clinical terms contained in templates when sending out bulk texts/emails.

We can now select a message template when sending bulk messages but PATCHS does not save the clinical terms that are contained in the template in the patients record. It would help if these could be recorded to save having to input them manually o...
almost 2 years ago in Improvement 0 Gathering interest

More detailed reports for patient feedback & FFT

Please can I request that more detailed reports including the verbose comments are downloadable for the patient feedback parts of Patchs. It would be useful to be able to track better and also feed back to the team.
almost 2 years ago in Improvement 0 Gathering interest

Allow non-digital patients to send photos without having to register.

Haigh Hall Medical Practice (B83054), Shipley Medical Practice (B83063), The Willows Medical Centre (B83020) & Sunnybank and Cowgill Medical Practice (B83009) | When a non-digital patient is sent a message by the surgery asking them to send i...
almost 2 years ago in Improvement 0 Gathering interest

Ability to choose and exclude specific type of appointments.

Cranford Medical Centre (E85052) | For appointment reminders, they do not like that they cannot exclude specific type of appointments e.g. telephone appointments. This is because they prefer a time period of 9 to 11am or 11 to 1pm as opposed to ex...
almost 2 years ago in Improvement 0 Gathering interest

Automatic updates on SystmOne of every action in PATCHS in real time

They would like automatic updates on SystmOne of every action in PATCHS in real time. For example, if a staff member has updated something on PATCHS or a message has been sent to a patient until their PATCHS consultation is completed.
almost 2 years ago in Improvement 0 Gathering interest