Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 423 of 423

Sorting and filing bulk message replies

Be able to sort bulk message replies so that we just see those that have responded and can look at the responses. Also be able to bulk complete ones awaiting repose so that they are no longer int he inbox.
over 1 year ago in Improvement 0 Gathering interest

Different options for clinical consultations

When patients submit a clinical consultation, could you please a a function so they can select what their consultation is regarding. Example, mental health, cough, minor skin problems, etc. Then have the ability to turn on and off each area. Examp...
over 1 year ago in New feature 0 Gathering interest

Show feedback rating on practice website

Ability to show some sort of badge/widget on the practice website which shows the recent average star rating from Patchs feedback
over 1 year ago in New feature 0 Gathering interest

Single tab for Patches, rather than a new one opening with each patient

Each time a new patient is messaged a new internet tab is opened. Can this be looked at so Patches works with only one tab?
over 1 year ago in Improvement 0 Gathering interest

Automated message to patient to let them know you are ready to phone them and are they available

Following receipt of a Patchs , we waste a lot of time phoning patients who do not respond (despite indicating what times they are not available). could we have an automated system eg I click a button on the Patchs which pings them a message to sa...
over 1 year ago in New feature 0 Gathering interest

Allow admin to save Patchs request into the patient record without needing to triage

Ability to save Patchs request into the patient record without needing to triage, then send the request to the GPs who then can triage the request themselves.
over 1 year ago in Improvement 0 Gathering interest

Minimum word count for patchs requests

Set a minimum word count for requests sent by patients to allow more detail
over 1 year ago in Improvement 0 Gathering interest

Simplify the process of appointment booking

Addingham Surgery (B83620) | Make the process of booking an appointment easier/simpler as there are a lot steps to it. They have to verify the account, go through to the record and then make an appointment. Then message the patient, triage and cli...
over 1 year ago in Improvement 0 Gathering interest

date of birth shown alongside the patients name in the unassigned inbox

We would like the date of birth shown alongside the patients name in the unassigned inbox due to similar patient names.
over 1 year ago in Improvement 0 Gathering interest

Geofencing Alerts

Doctors would like to see when patients are sending in requests from outside the UK. Ability to geofence users from abroad not completely palliatable with doctors but if a request is flagged as it came from a place outside the UK would be useful w...
over 1 year ago in New feature 0 Gathering interest