Skip to Main Content
Patchs Ideas Portal
  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

All ideas

Showing 421 of 421

Save As Attachment Formatting Improvement

The practice would like the 'Save as Attachment' formatting to be improved. They use this option for GPs that like to print the consultation information for their records. However, the information in these attachments is formatted without spaces, ...
over 1 year ago in Improvement 0 Gathering interest

Allow Custom Ordering of Patient Feedback questions

The practice would like to be able to choose which feedback questions are shown first to the patient. Ideally they would like the Friends and Family questions asked first, to get the most amount of responses. However they understand not all practi...
over 1 year ago in Improvement 0 Gathering interest

Allow Topic AI questions to be excluded from U16s

When creating a custom question within Topic AI questions, the practice suggests it would be useful to have a checkbox 'Exclude from U16s'. Ideally this would allow any request made for a child not to be shown that custom question, as the question...
over 1 year ago in Improvement 0 Gathering interest

Reports on login when closed

Would be good to see if patients are logging in when Patchs are closed. Could we have a report to show this to encourage practices to switch Patchs on more please. This would help analyse demand for the service
over 1 year ago in Improvement 0 Gathering interest

to have the facility for patients to text back a response that we can link to a code

eg, text EX if you no longer smoke, then a code is automatically added to a patients record. This is useful so we dont need to go through all responses and maually code this.
over 1 year ago in Improvement 0 Gathering interest

Ability to breakdown Patient Reports

to see patients that have signed up independently and see Non Digital Patients.
over 1 year ago in Improvement 0 Gathering interest

Patient Feedback - checkboxes for consent to share

The practice would like to suggest a checkbox on the patient feedback which allows patient to consent to allow feedback to be shared either anonymously, or with their names attached. The practice uses this with their current feedback provider to p...
over 1 year ago in Improvement 0 Gathering interest

Allow patients to call Support when an issue arises

St. Georges Medical Centre (E83020) | Allow patients to call Support when an issue arises – it is tedious for staff members to deal with every issue by calling or logging a support case online.
over 1 year ago in Improvement 0 Gathering interest

Redirect to patients profile after clicking onto a Patchs request

When a staff member clicks on a patient and goes on to one of their patchs request, they would like the ability to go back to the individual patient profile once the click return as opposed to being redirected to the All Patients page.
over 1 year ago in Improvement 0 Gathering interest

Bulk Messages to increase text

The Stonebridge Practice have suggested for Bulk messaging needs to increase text, as it's currently rather costly per sms sent.
over 1 year ago in Improvement 0 Gathering interest