Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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    Showing 423 of 423

    Exportable report of bulk messages including patient details and replies.

    As a Patchs GP practice staff userI would like to be able to download a .csv report fileContaining details of patients and replies for a selected bulk messageTo aid in campaigns for e.g. vaccinations or research.
    over 1 year ago in New feature 0 Gathering interest

    Show when PATCHS is closed on the Unassigned Inbox screen

    Hi, it would be useful for our team if they could see when PATCHS has closed due to demand limits being reached. This is available to patients on the Practice PATCHS landing page. If the same information could be added to the top of the Unassigned...
    over 1 year ago in Improvement 0 Gathering interest

    Patients should not be able to change their demographics once registered

    We have had couple of instances where patients have used someone else's digital account (with permission) and changed the name and dob but the NHS number remains the same. This has led to information being stored in one record but both patients ha...
    over 1 year ago in Improvement 0 Gathering interest

    Items should be saved to patient journal when they are time stamped, not when completed

    Example would be - Patient submits a PATCHS request, they are then booked in for an appointment and sent a message. Those requests sometimes remain in the PATCHS system not yet completed. At the point this request is then 'completed' this should s...
    almost 2 years ago in New feature 0 Gathering interest

    Add "Request Completion Explanation" for completed Patchs requests.

    Add "Request Completion Explanation" for completed Patchs requests and include this in the request completed email that is sent to the patient.
    almost 2 years ago in New feature 0 Gathering interest

    Importing contact details (email + mobile no.) from patchs into emis

    since switching to patchs and many of our patients registering online we now have many more patient email contact details than in the past, however if we want to send a bulk message via patchs this requires the email to be imported from emis via t...
    almost 2 years ago in New feature 0 Gathering interest

    My Health questionnaires access - being able to turn on for all patients or groups of patients

    Currently you have to individually turn on/off My Health questionnaires patient by patient individually. It would be more useful to be able to say turn 'BP readings' on for all patients. Even better would be being able to use a CSV file to import ...
    almost 2 years ago in Improvement 0 Gathering interest

    Inbox Filter

    AI to be programmed to stop a PATCHs forms process and alert/divert the form to the correct inbox. Thus saving PATCH forms for those needing clinical triage? So that when the AI notices clinical issues that was filled out in 'Admin' - it moves it ...
    almost 2 years ago in Improvement 1 Gathering interest

    Topic AI - Question editing without turning the AI on

    In its current form. Topic AI doesn't let you edit the Topic AI questionnaires/Question sets without turning the AI on. Please give us the ability to edit this without turning the AI on.
    almost 2 years ago in Improvement 0 Gathering interest

    Appointment booking links - No available appointments messages

    The message simply states - 'No available appointments could be found. Please contact your GP practice directly to arrange an appointment'. A configurable or toggleable message here would go a long way to correct set patient expectations and allow...
    almost 2 years ago in Improvement 0 Gathering interest