Patchs Ideas Portal

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Showing 421 of 421

Inbox Filter

AI to be programmed to stop a PATCHs forms process and alert/divert the form to the correct inbox. Thus saving PATCH forms for those needing clinical triage? So that when the AI notices clinical issues that was filled out in 'Admin' - it moves it ...
about 1 year ago in Improvement 1 Gathering interest

Topic AI - Question editing without turning the AI on

In its current form. Topic AI doesn't let you edit the Topic AI questionnaires/Question sets without turning the AI on. Please give us the ability to edit this without turning the AI on.
about 1 year ago in Improvement 0 Gathering interest

Appointment booking links - No available appointments messages

The message simply states - 'No available appointments could be found. Please contact your GP practice directly to arrange an appointment'. A configurable or toggleable message here would go a long way to correct set patient expectations and allow...
about 1 year ago in Improvement 0 Gathering interest

When adding new request internally, give option not to send anything to patient so as not to worry them and to stop unnecessary phone calls.

Admin staff/reception staff would benefit to stop getting phone calls. Enquiries.
about 1 year ago in Improvement 0 Gathering interest

Update Patchs record with Dissent status for messaging

The practice have asked if it is possible to be able to mark non-digital patient records as "No Contact" if they were to dissent from messaging via email or SMS. This can be marked in the clinical system but does not carry over to Patchs, so there...
about 1 year ago in New feature 0 Gathering interest

Request submitted message to patients

Request submitted confirmation message following a submitted request; I would like the option of having this confirmation sent via text to the patient's registered phone number, much like Accurx Triage. Whilst PATCHS does send an email, this email...
about 1 year ago in Improvement 0 Gathering interest

Ability to remove clinic templates and slot types when no longer in use

Currently, we have to contact patchs support with lists of what we want to remove. We are currently trialling different appt systems and processes so our clinic types and slot types are changing constantly. We are now inundated with slot types we ...
about 1 year ago in New feature 0 Planned

Patient to be asked for current location

Is there a way to add a question about the patients current location to the patch when they fill one out? We are getting patients requesting for help even when they are abroad or away for uni etc. How can we stop this? For example today we had a p...
about 1 year ago in Improvement 0 Gathering interest

travel form - a form for patient to complete with details of where they are travelling to and staying so that the nurse can decide whether they need travel vaccinations

No description provided
about 1 year ago in New feature 1 Gathering interest

Self-book appointments should work for multi-patient appointment slots (eg 3 patients in 15 min slot)

The self-booking link does not work when it is sent out for a "muliti-patient" appointment slot. We run our flu clinics in "waves" so patients can come at 9am, 9:15am, 9:30am etc. However, when sending invites via patchs for patients to self-book ...
about 1 year ago in Improvement 0 Gathering interest