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Patchs Ideas Portal
  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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Showing 423 of 423

self book appt date ranges

when sending out a self book appt link. being able to specify a date range would be very helpful, rather than just slot type up to 6 weeks ahead. also patchs being able to check how many appts of that type are available in that date range before y...
about 2 years ago in Improvement 0 Planned

Ability to limit or restrict patient's ability to put in Patchs

We would like to be able to limit the number of Patchs certain patients can submit within a certain period of time and, with some patients restrict entirely. I understand that we can change registration status to stop Patchs recognising the patien...
about 2 years ago in Improvement 0 Gathering interest

Include Usage Report in ICB Reporting Portal

As a PATCHS ICB user I want to be able to access PATCHS usage data so that I can more easily understand how patients and practices are utilising online consultations and massaging
about 2 years ago in Improvement 0 Gathering interest

Patchs Translate - ability to translate practice Patchs landing page

As a Patchs patient user At a practice using Patchs Translate I would like to be able to translate my practice Patchs landing page into my chosen language To help me better understand and use Patchs
about 2 years ago in Improvement 0 Gathering interest

Show patients their PDS status

When a patient views Patchs, query their record in PDS. If they are not found at the practice, display a message to the patient letting them know.
about 1 year ago in New feature 0 Gathering interest

Annual emails to inactive patients to check they still need their account

When a patient has been marked as not registered or has not been actively using their account in a while, once a year automatically email them asking if they are still using Patchs. If they do not confirm within a given time, disable their account...
about 1 year ago in New feature 0 Gathering interest

Ability to navigate between / cycle through attachments when viewing

Currently to view different attachments (e.g. photos sent by patients) you have to close one attachment and then open up another one. It would be quicker if, when one attachment is open, there were 'right' and 'left' arrows that allowed you to cyc...
over 2 years ago in Improvement 0 Gathering interest

Add a flag to Patients List for NHS Login accounts

It would be handy to have the registration method visible from the front-end. At the moment there is no way to confirm which method a patient has registered (ie Patchs or NHS Login). Image attached showing an NHS flag against patients who register...
over 2 years ago in Improvement 0 Gathering interest

Save attachments to clinical system for outbound messages

Note: attachments currently save to the clinical system for patient requests. As a PATCHS practice staff user When I send an outbound message to a patient with an attachment And I select for that message to save to the clinical system on sending I...
over 2 years ago in Improvement 0 Gathering interest

Only include 'Active' rota types on appointment booking list

when sending a patient a self-booking link, the options of the rota types show deactivated rotas as well as active. Please can it only show active rotas otherwise, the list is very long and confusing.
about 1 year ago in Improvement 1 Gathering interest