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Patchs Ideas Portal
  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 423 of 423

Report showing patient verification status

As a Patchs staff user I want to see a report for all patients that shows their verified/unverified status so that I can understand which registered patients require verification.
over 1 year ago in New feature 0 Gathering interest

Re-order sections on the request details page

Where the Triage box is placed in the message. When receptionist opens the request, After the patient notes section, there should be the Triage Box FIRST, and after that the option to reply to the patient. This is the logical order of handling the...
over 1 year ago in Improvement 0 Gathering interest

Include site/usual GP in the Patient Registration Report

As a Patchs staff user at a multi-site practice I would like to see Patient registration data broken down by site/usual GP
over 1 year ago in Improvement 0 Gathering interest

Attachment via Bulk SMS for newsletter

Attachments via Bulk SMS to be available for information such as newsletters.
over 1 year ago in New feature 0 Gathering interest

Change the text

When sending a text which goes as a link to the patient, the message the patient recieves reads a Created by joshua.evans3@nhs.net in Patchs Ideas Portal on 26 Sep, 2024s "[surgery] has sent you a message. Please read it ASAP: [link]. If you cann...
10 months ago in Improvement 0 Gathering interest

Clinical Inbox to show at the top of Group Inboxes

As a Patchs staff user I want the clinical inbox to be listed towards top of inbox dropdown regardless of names of other group inboxes so that I can navigate to new clinical requests more easily
10 months ago in Improvement 0 Gathering interest

When clinician makes the triage decision, a standard SMS message could be auto sent to the patient with updated decision. Rather than having to send message manually.

No description provided
over 1 year ago in Improvement 0 Gathering interest

View sent appointment reminders

Very helpful when dealing with complaints related to DNA appointments or when testing new reminders.
10 months ago in New feature 0 Gathering interest

Switch off patient feedback gathering

The practice would like the ability to switch off patient feedback gathering within Patchs. Their reasoning is that they gather feedback with other software packages, and do not like having to try and tabulate feedback from multiple sources. They ...
over 1 year ago in New feature 0 Gathering interest

Can you add a different coloured flag for home visit requests

No description provided
over 1 year ago in Improvement 0 Gathering interest