Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 421 of 421

'Recently completed' inbox

We need mailbox view for 'recently completed' Patchs as it is easy to lose track of workflows in a busy triage session and also necessary to be able to review work by eg registrars or locums. It is a safety measure also if we may have made an erro...
11 months ago in New feature 1 Gathering interest

Turn off the ability to reply to non-digital patients

In a busy practice, people sometimes overlook the fact that a patient is non-digital and use the reply feature to send information as is standard practice for most patients. This can result in the patient not receiving important clinical advice, o...
8 months ago in Improvement 0 Gathering interest

Ability to add notes for requests in inbox view

Ability to add short notes to requests in the inbox so they can be easily viewed at a glance.
10 months ago in New feature 0 Gathering interest

Amend batch message title/content

When sending a template in batch messaging to patients it states 'Your GP practice has sent you a message. Please respond ASAP. To read and respond please visit...' This was sent even though reply not required and the use of ASAP would indicate ur...
7 months ago in Improvement 1 Gathering interest

Ability to hide custom templates

The practice would like the ability to fully customise what is shown in the template picker list. Many staff have created templates for their different needs, resulting in the list being extremely long. While favouriting templates has helped, idea...
over 1 year ago in Improvement 1 Gathering interest

Edit or delete parts of a request

Allow staff members to edit or delete parts of a request after it has been submitted
7 months ago in Improvement 0 Gathering interest

Make the Unavailability question mandatory.

"If there are times you’re unavailable for your practice to contact you, please put them here." should be mandatory
8 months ago in Improvement 0 Gathering interest

Provide an 'outbox' or 'sent messages' folder

There should be an outbox or sent messages folder in order to see who have you sent messages and not replied yet to remind or keep track of.
over 1 year ago in New feature 1 Gathering interest

Load patient details from the clinical system (e.g. EMIS, Systm1) instead of PDS

Patient details may be more up to date in the clinical system rather than PDS. Have it as an option as some practices may prefer to use PDS.
almost 2 years ago in New feature 0 Gathering interest

ICB Dashboard Reporting - NHS App Usage

As an ICB user I want to be able to run NHS App Usage Reports so that I can understand how much these features are being used. NHS App Usage NHS Login Usage Including percentages
almost 2 years ago in New feature 0 Gathering interest