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Status Gathering interest
Categories Improvement
Created by Guest
Created on Oct 11, 2024

Amend batch message title/content

When sending a template in batch messaging to patients it states 'Your GP practice has sent you a message. Please respond ASAP. To read and respond please visit...'

This was sent even though reply not required and the use of ASAP would indicate urgent when it was only an information message. I feel as a practice it would be useful to have control over this content and for it to be amendable.

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    Oct 14, 2024

    Thank you for your idea!

    At Patchs, we regularly review all customer suggestions and ensure they are visible to everyone for voting. This process helps us determine and prioritise the most demanded ideas based on customer needs.

    We've made your suggestion available for community voting and will keep you updated on its progress. Depending on how it resonates with the community, we will consider incorporating it into our future planning.

    Thank you again for helping us improve Patchs. Your input is invaluable and truly makes a difference.

    Kindest regards,

    The Patchs Team