Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

All ideas

Showing 421 of 421

Ability to mark messages as not requiring an 'ASAP' response

Currently all messages sent to patients ask them to read/respond ASAP. However, this may not be appropriate for messages which do not require an urgent reply. As a PATCHS practice staff userI would like to be able to mark a message as not requirin...
almost 2 years ago in Improvement 0 Gathering interest

Have the ability to stop or cancel a bulk message

If a bulk message is sent with the wrong code, audience or SMS template we should have the ability to stop or cancel the messages before further text's/emails are sent to patients.
about 1 year ago in New feature 0 Gathering interest

Transfer requests and questionnaires between patients

As a Patchs staff user I want to be able to transfer requests and questionnaires from one patient to another (where they have been added to the wrong patient in error) so that requests are associated with the correct patient
8 months ago in New feature 0 Gathering interest

Auto populate bulk message letters from patient records

Auto-populate letters sending to patients with e.g. test results from patient record when sending as bulk message.
5 months ago in New feature 0 Gathering interest

Bulk Message Fields

Currently you need multiple fields to on your CSV file to send bulk messages, whilst MJOG requires just the NHS number & picks up rest of the fields from S1. Also, in S1 if a patient has a landline as a preferred number, Patchs cannot see the ...
over 1 year ago in Improvement 0 Gathering interest

Links for individual Patchs request types that can be displayed on a GP practice website

As a GP practice On my GP practice website I would like to be able to list links to individual Patchs request types Whereby if a patient clicks a link They are taken through to Patchs to submit that specific request type. Currently the request typ...
over 1 year ago in New feature 0 Gathering interest

change the task system on patchs to make it more streamlined and standardised

No description provided
3 months ago in Improvement 1 Gathering interest

Enable paragraphs / line breaks on message templates

The inability to have paragraphs within templates greatly reduces it's usefulness. If I want to send a list of links to a patient for instance (e.g. physiotherapy advice or mental health resources) it turns into a mess when I load the template. It...
9 months ago in Improvement 0 Gathering interest

Patient level override for geo-blocking feature

As a GP practiceI would like to be able to switch on/off geo-blocking (blocking patients outside the UK)On a patient by patient basis.
3 months ago in Improvement 0 Gathering interest

Increase character limits for Log-in message and Custom Close messages.

Log-in page message is currently restricted to 300 characters, custom close to 200 characters. The practice would like more room to give patients important information and help explain why requests are sometimes closed when capacity is full. They ...
6 months ago in Improvement 0 Planned