Skip to Main Content
Patchs Ideas Portal
  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

All ideas

Showing 423 of 423

Transfer requests and questionnaires between patients

As a Patchs staff user I want to be able to transfer requests and questionnaires from one patient to another (where they have been added to the wrong patient in error) so that requests are associated with the correct patient
10 months ago in New feature 0 Gathering interest

View Bulk Messages

It would be a good idea to be able to find a bulk message which has been sent to patient, it doesn't show against the patient, and there is no sort function when viewing bulk message that has been sent, and if you have sent it to 500+ its quite di...
10 months ago in Improvement 0 Gathering interest

Ability to mark messages as not requiring an 'ASAP' response

Currently all messages sent to patients ask them to read/respond ASAP. However, this may not be appropriate for messages which do not require an urgent reply. As a PATCHS practice staff userI would like to be able to mark a message as not requirin...
about 2 years ago in Improvement 0 Gathering interest

Have the ability to stop or cancel a bulk message

If a bulk message is sent with the wrong code, audience or SMS template we should have the ability to stop or cancel the messages before further text's/emails are sent to patients.
about 1 year ago in New feature 0 Gathering interest

Showing repeat medication templates for mediction requests

When a patient uses PATCHS for submitting a medication request, is it possible for it to integrate with system one records, to show that patient a list of their repeat medication for them to choose from?
9 months ago in Improvement 1 Gathering interest

Attachments for message templates

When creating a message template you should have an option to allow attachments to be sent with the that template like documents, images and other files like you can for manually typed messages currently. These should not be specific to particular...
almost 2 years ago in Improvement 0 Gathering interest

Bulk Message Fields

Currently you need multiple fields to on your CSV file to send bulk messages, whilst MJOG requires just the NHS number & picks up rest of the fields from S1. Also, in S1 if a patient has a landline as a preferred number, Patchs cannot see the ...
over 1 year ago in Improvement 0 Gathering interest

Self-Book appointment link: Specifying a Clinician

Whilst we can sort of specify a clinician using clever session names when selecting 'Clinic type' on the self-book links, it's very very limited. We would love the ability to send out appointment links based on SESSION HOLDER. We are really wrestl...
about 1 year ago in New feature 1 In development

Ability to send self-book appointment invites for slots filtered by staff member

As a PATCHS practice staff userWhen I send a self-book appointment invite to a patientI would like to be able to filter the slots the patient can choose from by the staff member they're withSo that I can get them to book slots with myself (or some...
almost 2 years ago in Improvement 1 In development

Links for individual Patchs request types that can be displayed on a GP practice website

As a GP practice On my GP practice website I would like to be able to list links to individual Patchs request types Whereby if a patient clicks a link They are taken through to Patchs to submit that specific request type. Currently the request typ...
over 1 year ago in New feature 0 Gathering interest