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Patchs Ideas Portal
  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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Showing 423 of 423

Bulk Message Fields

Currently you need multiple fields to on your CSV file to send bulk messages, whilst MJOG requires just the NHS number & picks up rest of the fields from S1. Also, in S1 if a patient has a landline as a preferred number, Patchs cannot see the ...
about 2 years ago in Improvement 0 Gathering interest

Ability to send self-book appointment invites for slots filtered by staff member

As a PATCHS practice staff userWhen I send a self-book appointment invite to a patientI would like to be able to filter the slots the patient can choose from by the staff member they're withSo that I can get them to book slots with myself (or some...
over 2 years ago in Improvement 1 In development

a way of highlighting attempted contacts - or adding date for action

we are finding more and more that patients send a request and when we contact to offer an appointment they are not available till the following week - having a way of flagging the request for as either actioned or to action on a future date rather...
4 months ago in New feature 1 Gathering interest

Self-Book appointment link: Specifying a Clinician

Whilst we can sort of specify a clinician using clever session names when selecting 'Clinic type' on the self-book links, it's very very limited. We would love the ability to send out appointment links based on SESSION HOLDER. We are really wrestl...
over 1 year ago in New feature 1 In development

Send bulk messages using NHS number only

As a GP practice I want to be able to send bulk messages using just a list of patient NHS numbers so that I can more easily send bulk messages
almost 2 years ago in Improvement 0 Gathering interest

Attachments for message templates

When creating a message template you should have an option to allow attachments to be sent with the that template like documents, images and other files like you can for manually typed messages currently. These should not be specific to particular...
over 2 years ago in Improvement 0 Gathering interest

Transfer requests and questionnaires between patients

As a Patchs staff user I want to be able to transfer requests and questionnaires from one patient to another (where they have been added to the wrong patient in error) so that requests are associated with the correct patient
about 1 year ago in New feature 0 Gathering interest

View Bulk Messages

It would be a good idea to be able to find a bulk message which has been sent to patient, it doesn't show against the patient, and there is no sort function when viewing bulk message that has been sent, and if you have sent it to 500+ its quite di...
over 1 year ago in Improvement 0 Gathering interest

Have the ability to stop or cancel a bulk message

If a bulk message is sent with the wrong code, audience or SMS template we should have the ability to stop or cancel the messages before further text's/emails are sent to patients.
over 1 year ago in New feature 0 Gathering interest

Moving questions up and down the order when editing a questionnaire or question set

Currently you are unable to change the order of questions when making/editing a questionnaire, for example if I have made a questionnaire that is 10 questions long, then I want to add another question between question 3 and 4, I have to essentiall...
almost 2 years ago in Improvement 0 Planned