Skip to Main Content
Patchs Ideas Portal
  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

Status Gathering interest
Categories New feature
Created by Guest
Created on Oct 16, 2024

New Column for Code & Comments

We use PATCHS to triage our patients' requests and we use the Code & Comments section to leave detailed triage instructions when re-assigning the request to another staff member.
It would be great to have an additional column in the inboxes where you can read the last comment prior to opening the request.

  • Attach files
  • Admin
    PATCHS ideas
    Reply
    |
    Oct 18, 2024

    Thank you for your idea!

    At Patchs, we regularly review all customer suggestions and ensure they are visible to everyone for voting. This process helps us determine and prioritise the most demanded ideas based on customer needs.

    We've made your suggestion available for community voting and will keep you updated on its progress. Depending on how it resonates with the community, we will consider incorporating it into our future planning.

    Thank you again for helping us improve Patchs. Your input is invaluable and truly makes a difference.

    Kindest regards,
    The Patchs Team