Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 423 of 423

Demand limit increase by staff for urgent list

We have a set 6/day patchs limit for our practice, but now want to use the AI triage function to support our urgent list triage - which is a list of 24 extra on the day appts. To avoid all these being taken up by people online at home who are digi...
about 2 years ago in New feature 0 Gathering interest

Add "Changes made to existing appointment" as an action taken choice on admin requests.

"Booked a pre-agreed appointment" is pretty close, but not entirely accurate as the patient already had an appointment, you could use "gave patient information", however it might be nicer for audit to show these seperately from people requesting a...
about 2 years ago in Improvement 0 Gathering interest

Friends and Family Report

Can the reports for patient feedback FFT be changed to reflect the CQRS submissions? I have attached a screenshot of the data required for friends and family test submitted via CQRS. Also the report should show anonymised patient comments (as thes...
about 2 years ago in Improvement 0 Gathering interest

Messages saved to clinical system - care history

An option for messages to be saved down to Care History, when sending referral's a brief summary is sent which includes consultations. We are finding most of our consultations show a number of the text messages rather than actual consultations mad...
about 2 years ago in Improvement 0 Gathering interest

Report/Dashboard view showing monthly count of FFT responses

FFT responses are shown on the Patient Feedback tab under GP Practice Feedback. Practices have to submit total number of responses in each category. It is necessary be able to report or view by month on the dashboard FFT responses by category each...
about 2 years ago in Improvement 1 Gathering interest

Duplicate Patient management and report

We have many duplicate patients, so often the Patchs is in the 'wrong' record - ie NOT the one linked to EMIS. 1. Staff allocating need a warning there is a possible duplicate but they don't, so errors happen daily. 2. There should be a report to ...
about 2 years ago in New feature 0 Gathering interest

audit sent messages

we need to be able to see a list of all sent message please
about 2 years ago in Improvement 0 Gathering interest

Friends & Family Report counts the numbers rather than an average in the format CQRS required for monthly submission. Just had to count up 146 individual FFT scores and group them to enable submission on CQRS!

No description provided
about 2 years ago in Improvement 0 Gathering interest

Allow patchs messages to be scheduled to send on a certain date e.g BP link needs to be resent in 4 weeks after a medication change

No description provided
about 2 years ago in  0 Gathering interest

Send a message to sender if patient does not reply to a message e.g BP request

No description provided
about 2 years ago in  0 Gathering interest