Skip to Main Content
Patchs Ideas Portal
  1. See what we're working on and what's coming soon šŸš€

  2. Suggest ideas for how Patchs could be improvedšŸ’”

  3. Vote on ideas from other users šŸ—³ļø

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

All ideas

Showing 423 of 423

Show response status on general bulk messages table

To be able to see if a patient has responded to a bulk message with out needing to go in and check Maybe differing little icons saying sent , opened and responded?
about 2 years ago in Improvement 0 Gathering interest

Ability to send letters in bulk such as DNA letters

Allow letters, generated from a report, to be sent in bulk at the point of creating such as DNA letters, invites or safety updates
about 2 years ago in New feature 0 Gathering interest

Ability to triage as No answer or cancelled

Ability to change the triage decision to no answer or cancelled. We have a lot of PATCHS that get cancelled or where patients do not answer and none of the current options fit into this
about 2 years ago in Improvement 0 Gathering interest

Ability to sort by name on Bulk Messages status table

As a PATCHS practice staff user I would like to be able to sort the Bulk Messages status table for an individual bulk message by patient name To better be able to see which patients have been successfully sent to
about 2 years ago in Improvement 0 Gathering interest

Reports - Awaiting patient acknowledgement

Can we have a report that shows requests 'awaiting patient acknowledgement' we need to be able to check if these requests need to be followed up with patients.
about 2 years ago in New feature 0 Gathering interest

un-registered patients text messages -'for any queries please contact xxxsurgery on xxxx xxxxxx

When a patient hasn't already registered in PATCHs can there be additional text included e.g. 'if you have any queries please contact your surgery on xxxx xxxxx'
about 2 years ago in Improvement 0 Gathering interest

'Go to' button on list of patients and inboxes

As a PATCHS practice staff user When I navigate my patient list or inboxes in PATCHS I would like a "Go To" button with a number field Where I can enter a page number And then use the "Go To" button to be taken to that page within the patient list...
about 2 years ago in New feature 0 Gathering interest

Alphabet section to navigate through PATCHS

They would like a section at the top that has an alphabet section, where they can click P, to find the ā€˜Prescription’ section or click N, to find the ā€˜New Patients’ section.
about 2 years ago in Improvement 0 Gathering interest

Make SystmOne integration not reliant on the gateway machine

Original request: Allow PATCHS to integrate with SystmOne without having to go through the SystmOne gateway machine. PATCHS response: Integrating with SystmOne via the gateway machine is a requirement set by TPP when integrating with SystmOne.
about 2 years ago in Improvement 0 Not planned for development

Auditing of staff actions

Kensington Partnership (B83052) | As a PATCHS practice staff userI would like a centralised audit of actions taken on messages/requests by each staff user for each staff userTo help in times where the patient/request an action was taken on is not ...
about 2 years ago in New feature 0 Gathering interest