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Patchs Ideas Portal
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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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Showing 421 of 421

Being able to see how account is created

Being able to see if account has been created by the NHS app or via Patchs website when you have queries from patients why they can't do things
almost 2 years ago in New feature 0 Gathering interest

Ability to add patients from the patients page

No description provided
almost 2 years ago in Improvement 0 Gathering interest

Don't include PATCHS Hyperlink for 'In Body of SMS' Messages

As a PATCHS PatientWhen I receive an SMS message I only want to see a link into PATCHS when there's some more information for me to read.So that I know that I'm seeing the full message
almost 2 years ago in Improvement 0 Gathering interest

To re-send a link for patient to sign up and how to create a new account ,with different languages for people of to be able to understand

No description provided
almost 2 years ago in New feature 0 Gathering interest

PATCHS GATEWAY - ALL USERS need simple icon to show that its running!!!

PATCHS GATEWAY - ALL USERS need simple icon to show that its running!!! Recently PATCHS gateway has been offline, we have two surgery sites, a busy practice. Users often experience "PATCHS taking too long to find patient" or similar issues when ga...
almost 2 years ago in New feature 1 Gathering interest

Merge Duplicate Patients with Outstanding Request

At present it is not possible to merge two duplicates when either one has an outstanding request/task. This can cause duplications of requests. Is also preventing a patient from logging in to access their account
almost 2 years ago in Improvement 0 Gathering interest

Warwick-Edinburgh Mental Wellbeing Scales - 14 items

Is it possible to create a questionnaire for the above that could be used by our Associate Physiological Practitioner.
almost 2 years ago in New feature 0 Gathering interest

Allow patient to register email address as a carer and use same email address for themselves at another practice

Patients should not have to set up a separate email address if they are a carer for a patient who is registered at a different practice to themselves
almost 2 years ago in Improvement 0 Gathering interest

Change the layout of the inbox so that any unavailability and patient preference re F2F/telephone appt etc is instantly visible

No description provided
almost 2 years ago in  0 Gathering interest

Send Task / Assign to Staff Member as High Priority

The practice would like to be able to send certain patient requests to other staff members via Assign to Staff member or Tasks, as a High Priority. This would assist staff by helping them to prioritise which requests in their inbox need to be crea...
almost 2 years ago in New feature 0 Gathering interest