Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

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Showing 94

Toolbar re-uses existing tab rather than creating new ones

Instead of opening a new tab each time the toolbar uses the same one that's already open.
about 2 years ago in Improvement 0 General Availability

Choose which inbox responses will come back to

As a PATCHS staff user I want to be able to choose which inbox a patient response will be sent back to So that patient responses are directed to the most appropriate individual or group (Include responses to Bulk messages)
about 2 years ago in Improvement 0 General Availability

Attaching documents directly from clinical system and sending in PATCHS

As a PATCHS staff user I want to be able to attach documents from the clinical system and send them via PATCHS So that I can send information to patients via PATCHS more quickly
about 2 years ago in New feature 0 General Availability

Can we please have the ability to delete inappropriate or unclear photo's before saving a request to the patient record

No description provided
over 1 year ago in Improvement 0 General Availability

Send friends and family test after appointments (appointment reminder extension)

No description provided
about 2 years ago in Improvement 0 General Availability

Scheduling of individual messages

As a PATCHS staff user I want to choose when an individual message is sent to a patient So that the patient receives messages at the most appropriate time i.e. when the practice is open
about 2 years ago in Improvement 0 General Availability

Ability to soft delete (i.e. hide) patients and requests

As a PATCHS staff user, I would like to be able to remove patients and requests from PATCHS that have been added in error, So that I can remove patients and requests from PATCHS without needing to call the Support Team.
about 2 years ago in Improvement 3 General Availability

Saving placeholder message to clinical system when message is first received

As a PATCHS staff user I want a placeholder message to be saved to the clinical system whenever a PATCHS message is first received So that anyone looking at a patient's clinical record can see that the patient has contacted the practice via PATCHS
about 2 years ago in New feature 0 General Availability

Automatically save appointment reminders to the clinical system

When an appointment reminder is sent The action of the reminder being sent should be noted in the patient clinical record To meet NHSE guidance
almost 2 years ago in Improvement 1 General Availability

Limit patient access to UK IP addresses

As a PATCHS Admin user I want to allow patients to only contact the practice via PATCHS from UK IP addresses So that they can only request help while they are in the UK
about 2 years ago in New feature 0 General Availability