Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

All ideas

Showing 94

Different salutations / greetings for patients instead of simply 'Hi'

Practices can set their own default greetings for messages e.g. formal 'Dear Mr / Ms' and/or set these for certain patients e.g. younger patients informal 'Hi...' and older patients formal 'Dear...'
over 1 year ago in Improvement 2 General Availability

Send templates to patient as 'no reply required'

When sending a template to an individual patient, the practice would like to be able to specify that a reply is not required. Some examples of when the practice would like to send a 'no reply required' template to a patient: -When the practice is ...
over 1 year ago in Improvement 1 General Availability

When switching off Clinical requests due to demand, allow it to automatically come back on at next time window.

This would make managing demand much easier.
over 1 year ago in Improvement 1 General Availability

Answers from questionnaires only visible within patchs inbox

All the answers to questionnaires need to be visible in S1 for clinicians to view & make decisions as we use S1 as primary source for information & it is clinical information that needs to be visible in S1
over 1 year ago in Improvement 1 General Availability

reception manually adding urgency flag? eg for home visit

currently our process for people who may need home visit is they call reception, reception then manually add a request, then inform the triaging doctor. however if reception could manually add an urgency flag (such as emergency flag) this would au...
over 1 year ago in Improvement 1 General Availability

default patient message to SMS

This will ensure the default message will be sent to mobile, rather than email as default- meaning pt may receive message more timeously
over 1 year ago in Improvement 1 General Availability

future appointments

being able to allocate them to a doctor and they drop into there box on that date as part of there numbers
over 1 year ago in New feature 1 General Availability

Add MRC score and number of exacerbations to patient record from CAT COPD questionnaire

When patients are filling out the form it would be useful that the code for the MRC score is also uploaded in to the patient record. Other items such as COPD review and the actual cat score are uploaded sonot sure why the MRC and Number of exacerb...
over 1 year ago in Improvement 1 General Availability

Save SNOMED code attached to template when bulk sending template message

At moment if you choose a template message to send in bulk, and ask to save to clinical system, PATCHs does not save the SNOMED code attached to that template - (suggested workaround to retype out the message as if it is a new one, and add the cod...
over 1 year ago in Improvement 1 General Availability

Self book feature to be based on slots not rota.

Self Book Feature - They want the self book system to be based on slots not rota. On their previous system, they could put slot types in to build into their rotas, e.g. for flu vaccinations, it would let the patients only book that type of slot ty...
over 1 year ago in Improvement 1 General Availability