Skip to Main Content
Patchs Ideas Portal
  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

Improvement

Showing 270 of 421

My Health questionnaires access - being able to turn on for all patients or groups of patients

Currently you have to individually turn on/off My Health questionnaires patient by patient individually. It would be more useful to be able to say turn 'BP readings' on for all patients. Even better would be being able to use a CSV file to import ...
about 1 year ago in Improvement 0 Gathering interest

Inbox Filter

AI to be programmed to stop a PATCHs forms process and alert/divert the form to the correct inbox. Thus saving PATCH forms for those needing clinical triage? So that when the AI notices clinical issues that was filled out in 'Admin' - it moves it ...
about 1 year ago in Improvement 1 Gathering interest

Topic AI - Question editing without turning the AI on

In its current form. Topic AI doesn't let you edit the Topic AI questionnaires/Question sets without turning the AI on. Please give us the ability to edit this without turning the AI on.
about 1 year ago in Improvement 0 Gathering interest

Appointment booking links - No available appointments messages

The message simply states - 'No available appointments could be found. Please contact your GP practice directly to arrange an appointment'. A configurable or toggleable message here would go a long way to correct set patient expectations and allow...
about 1 year ago in Improvement 0 Gathering interest

When adding new request internally, give option not to send anything to patient so as not to worry them and to stop unnecessary phone calls.

Admin staff/reception staff would benefit to stop getting phone calls. Enquiries.
about 1 year ago in Improvement 0 Gathering interest

Request submitted message to patients

Request submitted confirmation message following a submitted request; I would like the option of having this confirmation sent via text to the patient's registered phone number, much like Accurx Triage. Whilst PATCHS does send an email, this email...
about 1 year ago in Improvement 0 Gathering interest

Patient to be asked for current location

Is there a way to add a question about the patients current location to the patch when they fill one out? We are getting patients requesting for help even when they are abroad or away for uni etc. How can we stop this? For example today we had a p...
about 1 year ago in Improvement 0 Gathering interest

Self-book appointments should work for multi-patient appointment slots (eg 3 patients in 15 min slot)

The self-booking link does not work when it is sent out for a "muliti-patient" appointment slot. We run our flu clinics in "waves" so patients can come at 9am, 9:15am, 9:30am etc. However, when sending invites via patchs for patients to self-book ...
about 1 year ago in Improvement 0 Gathering interest

Show the assignee's daily capacity as well as daily total & current numbers in drop down box options without having to look to see by going as if to assign to an individual

No description provided
over 1 year ago in Improvement 0 Gathering interest

Patient feedback Report - Individual reports (Just like FFT)

We would really like the option of exporting patient feedback in a way that displays individual responses to a CVS/Excel just like the FFT test. When attempting to highlight areas of concern, just the overall average numbers aren't too helpful.
over 1 year ago in Improvement 0 Gathering interest