Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

All ideas

Showing 397

change the task system on patchs to make it more streamlined and standardised

No description provided
5 months ago in Improvement 1 Gathering interest

Patient level override for geo-blocking feature

As a GP practiceI would like to be able to switch on/off geo-blocking (blocking patients outside the UK)On a patient by patient basis.
5 months ago in Improvement 0 Gathering interest

Saving placeholder message to clinical system when message is first received

We have this enabled, but for some reason it has chosen a member of staff who works part time, so on the consultation page it looks like they have added the placeholder, raised with support who recommended to suggest to add improvement , so would ...
11 months ago in Improvement 0 Gathering interest

Set bespoke automatic message completion timings for each individual message at the point of sending

Currently, practices can set a single automatic message completion time that applies to all messages they send. However, you may wish them to be different so that patients have longer to complete certain questionnaires e.g. the 4 or 7 day BP quest...
over 1 year ago in Improvement 1 Gathering interest

Patient message before they can put in a request

Message for patients to be shown before they can put a request in, about the pharmacy first scheme to help with common minor illnesses.
over 1 year ago in Improvement 0 Gathering interest

To align the FFT questions with the NHS FFT questions

It would be a great help as another useful metric to measure feedback.
almost 2 years ago in  0 Gathering interest

Sicknote Requests

When submitting a request for a sicknote could it be separate from other admin requests? As it currently stands patients do not submit enough information and we are constantly replying to patient to request further details. Such as: Is it a new si...
over 1 year ago in Improvement 1 Gathering interest

Pop up message on Patchs to say patient has declined to use

We have a number of patients who have asked for us not to send messages via Patchs as they dont want to use it for various reasons. Unfortunately if staff dont check S1 first and just go to Patchs they do not see this note and send a message to pa...
12 months ago in New feature 1 Gathering interest

Add Out of Office to the patchs Toolbar

As a Patchs staff user, I want to be able to set myself Out of Office from the Patchs Toolbar so that I can more easily share my availability
over 1 year ago in New feature 0 Gathering interest

Automatically Assign Requests to a Group Mailbox

When a Specific request type comes in can there be a setting where it automatically goes into a group mailbox (Medication Requests for example go into a Prescriptions Shared Mailbox)
over 1 year ago in New feature 0 Gathering interest