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Patchs Ideas Portal
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Option to give patient general information in text that doesn't require extra security.

Older patients in particular are not following up on text messages asking them to attend a clinic because they think they are getting spam when they are asked for their date of birth as extra ID. Unless the information being sent is confidential i...
almost 2 years ago in Improvement 2 General Availability

Show when other staff users are viewing a patient request

As a PATCHS staff user I want to see when someone else id viewing a PATCHS message/request, So that our team can review and respond to PATCHS messages as effectively as possible.
about 2 years ago in Improvement 0 General Availability

Send questionnaires, templates and reply-required messages in bulk

No description provided
about 2 years ago in Improvement 0 General Availability

My Health (registered patients can submit blood pressure readings which can be saved to clinical system as numeric values and send in questionnaires without being prompted)

As a PATCHS staff user I want to be able to ask patients to record and send blood pressure readings via PATCHS So that I can more easily monitor Long Term Conditions
about 2 years ago in New feature 0 General Availability

Data showing the date and time a request was submitted and the date/time it was moved out of the unassigned inbox.

No description provided
about 2 years ago in Improvement 0 General Availability

Group Inbox

Can we add a "Research" role to the group inbox please?
about 1 year ago in Improvement 1 General Availability

double appointments - would be great to have the ability to send a self-book link for double appointment

would be ideal to be able to send link for double app when multiple issues/complex pt etc and needing longer app time - staff are having to call them to arrange currently - if could pick option of a double app would be less onerous and done at cli...
over 1 year ago in Improvement 1 General Availability

Multiple Admins for an organisation

It would be really useful for PATCHS to allow more than one admin, so we don't have to rely on that single admin for inviting staff members or making changes. It would account for issues and staff leave.
over 1 year ago in New feature 1 General Availability

attach word document file

Allow word document files to be attached to messages (by both patients and staff)
over 1 year ago in Improvement 1 General Availability

Topic AI - Topic suggestion

Arm pain - Topic has wrist, thumb, shoulder, finger, leg, back, chest pain etc. But nothing for generic arm pain. Can this be added in? Eczema - whilst the more generalised 'rash' is an option. It would be good to have something more specific here.
over 1 year ago in Improvement 1 General Availability