Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

All ideas

Showing 94

Option to save 'reply required' messages to clinical system as soon as they are sent

Currently a patient must reply to a 'Repy required' message before it can be saved to the clinical system. It was designed like this to not take up too much room in the clinical system and save everything in one conversation in a consultation. But...
about 2 years ago in Improvement 0 General Availability

Attachments for bulk / batch messages

When sending messages to groups of patients in bulk / batch you should be able to attachment documents, images and other files like you can for individual patient messages. These should not be specific to particular patients but should instead be ...
over 1 year ago in Improvement 1 General Availability

Friends and family downloadable report on feedback reports page

As a PATCHS staff user, I would like to be able to download the friends and family report from the feedback reports page, So that I can more easily report FFT data
about 2 years ago in Improvement 0 General Availability

Report of who requests were submitted by, 'patient' vs 'staff'

As a PATCHS staff user I want to be able to run a report that shows who requests were submitted by, i.e. 'patient' vs 'staff' So that I can understand how PATCHS is being used
almost 2 years ago in Improvement 0 General Availability

Patient self-book appointments (EMIS)

As a PATCHS staff user at an EMIS practice, I want to be able to invite patients to book into a slot in the EMIS appointment book, So that patients can receive help at a time that's convenient.
about 2 years ago in New feature 0 General Availability

Shortened links / URL tokens in PATCHS links sent to patients

As a PATCHS staff user When I trigger PATCHS sending an SMS with a PATCHS link to a patient that contains a security token Then PATCHS should send a link with a shortened token to save SMS costs
almost 2 years ago in Improvement 0 General Availability

Multi factor authentication (MFA) for GP practice staff users

As a PATCHS staff userI would like to be able to set up MFATo make my account more secure
almost 2 years ago in New feature 0 General Availability

change submit on patient request form to next

Submit button is abit misleading, patients are thinking they have submitted their request but have only answered 1 question, can this be changed to next
almost 2 years ago in Improvement 1 General Availability

Care Navigator - Cough Questionnaire

Doctors would like the questionnaire to ask if the patient if they are coughing up mucos, and the colour of it.
8 months ago in Improvement 1 General Availability

Ability to switch off requests for under 16s

As a staff user with the PATCHS Admin role I want to be able to prevent PATCHS requests being made for dependents who are under 16 years old So that we don't receive any PATCHS requests for children.
about 2 years ago in New feature 0 General Availability