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Patchs Ideas Portal
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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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Edit or remove pre-populated PATCHS questionnaires, PATCHS advice, etc.

PATCHS has multiple pre-existing questionnaires that come as standard, such as the 'Asthma Control Test' Template. I wish to add one additional question to the template. However, this is impossible. The alternative option is to recreate the templa...
9 months ago in Improvement 1 Gathering interest

Reporting - improvements

More filters on reporting timelines ie yesterday, today, last week, this week. Also a report of all patchs today/yesterday that can be downloaded with the download including the patient phone number (we want to track our abandoned call report agai...
over 1 year ago in Improvement 1 Gathering interest

Temporary patients need to be accessible

We are currently unable to communicate with patients who are only temporarily registered with our practice.
10 months ago in Improvement 1 Gathering interest

Show online/offline statuses of staff users when making assignments, choosing inboxes etc

As a Patchs staff userWhen I am assigning a request to an inbox, assigning a task to an inbox etcThen I would like to see which of those users (for personal inboxes) are currently online or offlineTo allow me to assign requests to individuals who ...
over 1 year ago in New feature 0 Gathering interest

Restrict access to Patient feedback

currently all users/staff can see patient feedback can we please have an option to restrict access. so the management/partners can decided which staff member can have access to patient feedback. if a patient put a negative feedback in relation to ...
10 months ago in Improvement 1 Gathering interest

Report showing patient verification status

As a Patchs staff user I want to see a report for all patients that shows their verified/unverified status so that I can understand which registered patients require verification.
over 1 year ago in New feature 0 Gathering interest

Re-order sections on the request details page

Where the Triage box is placed in the message. When receptionist opens the request, After the patient notes section, there should be the Triage Box FIRST, and after that the option to reply to the patient. This is the logical order of handling the...
over 1 year ago in Improvement 0 Gathering interest

Include site/usual GP in the Patient Registration Report

As a Patchs staff user at a multi-site practice I would like to see Patient registration data broken down by site/usual GP
over 1 year ago in Improvement 0 Gathering interest

Attachment via Bulk SMS for newsletter

Attachments via Bulk SMS to be available for information such as newsletters.
over 1 year ago in New feature 0 Gathering interest

Change the text

When sending a text which goes as a link to the patient, the message the patient recieves reads a Created by joshua.evans3@nhs.net in Patchs Ideas Portal on 26 Sep, 2024s "[surgery] has sent you a message. Please read it ASAP: [link]. If you cann...
10 months ago in Improvement 0 Gathering interest