Patchs Ideas Portal

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Improvement

Showing 66

linking patchs medication request to patient records so patients can see the medication list and request

currently we ask patients to complete a patchs for clinical problems and go onto patient access for medication requests which confuses them. It would be much better to direct them to one site such as Patchs so they can do clinical or medication re...
over 1 year ago in Improvement 1 General Availability

restrict visible clinics self-booking

When sending; an invitation to patients to self-book an appointment it would be much better if we can actually restrict the clinics that are visible
over 1 year ago in Improvement 1 General Availability

would be easier if the availability was different hours- i.e after 7pm which allows workers to possible get home

No description provided
over 1 year ago in Improvement 1 General Availability

send a confirmation and reminder message when booking an appointment online

No description provided
over 1 year ago in Improvement 1 General Availability

batch messaging for blood pressure results

can contact multiple patients at a time asking for blood pressure readings
over 1 year ago in Improvement 1 General Availability

please take the name of the user ie staff member off the message that is sent

we are having a number of patient use the name of staff in the wrong way
over 1 year ago in Improvement 1 General Availability

Reword patient confirmation of DOB to read a message

The practice has given feedback that many of their patients have been very concerned by the request to confirm their Date of Birth before reading a message from the practice. As these are unexpected messages to patients that do not have a Patchs a...
over 1 year ago in Improvement 1 General Availability

Different salutations / greetings for patients instead of simply 'Hi'

Practices can set their own default greetings for messages e.g. formal 'Dear Mr / Ms' and/or set these for certain patients e.g. younger patients informal 'Hi...' and older patients formal 'Dear...'
over 1 year ago in Improvement 2 General Availability

Send templates to patient as 'no reply required'

When sending a template to an individual patient, the practice would like to be able to specify that a reply is not required. Some examples of when the practice would like to send a 'no reply required' template to a patient: -When the practice is ...
over 1 year ago in Improvement 1 General Availability

When switching off Clinical requests due to demand, allow it to automatically come back on at next time window.

This would make managing demand much easier.
over 1 year ago in Improvement 1 General Availability