Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

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Improvement

Showing 272 of 423

Ability to limit or restrict patient's ability to put in Patchs

We would like to be able to limit the number of Patchs certain patients can submit within a certain period of time and, with some patients restrict entirely. I understand that we can change registration status to stop Patchs recognising the patien...
almost 2 years ago in Improvement 0 Gathering interest

Include Usage Report in ICB Reporting Portal

As a PATCHS ICB user I want to be able to access PATCHS usage data so that I can more easily understand how patients and practices are utilising online consultations and massaging
almost 2 years ago in Improvement 0 Gathering interest

Links for appointments

We have been informed by the patchs team that when we send links for appointments, we have to have appointments available within the next 7 days . This is not always possible in a GP surgery especially for nurses appointments , as their clinics ca...
11 months ago in Improvement 1 Planned

Patchs Translate - ability to translate practice Patchs landing page

As a Patchs patient user At a practice using Patchs Translate I would like to be able to translate my practice Patchs landing page into my chosen language To help me better understand and use Patchs
almost 2 years ago in Improvement 0 Gathering interest

Patchs questionnaire - allowing more than one choice in a multi-choice question

Currently you have radio buttons to allow multiple choices but only one option is allowed. MS Teams forms allow a range of answers and question formats including free text, but these are harder to get the information governance right for than a pa...
11 months ago in Improvement 0 Gathering interest

Ability to navigate between / cycle through attachments when viewing

Currently to view different attachments (e.g. photos sent by patients) you have to close one attachment and then open up another one. It would be quicker if, when one attachment is open, there were 'right' and 'left' arrows that allowed you to cyc...
almost 2 years ago in Improvement 0 Gathering interest

Add a flag to Patients List for NHS Login accounts

It would be handy to have the registration method visible from the front-end. At the moment there is no way to confirm which method a patient has registered (ie Patchs or NHS Login). Image attached showing an NHS flag against patients who register...
almost 2 years ago in Improvement 0 Gathering interest

Save attachments to clinical system for outbound messages

Note: attachments currently save to the clinical system for patient requests. As a PATCHS practice staff user When I send an outbound message to a patient with an attachment And I select for that message to save to the clinical system on sending I...
almost 2 years ago in Improvement 0 Gathering interest

amending staffs full signature

rather than it saying thanks Alyssia, the GPs would prefer it to say Kind regards Alyssia. Plus if they are sending a questionnaire they don't need to amend the message at any point. This sounds more professional also, coming from a healthcare set...
11 months ago in Improvement 0 Gathering interest

Send message categories to SMS provider when sending SMS to patients

As a PATCHS staff user When I trigger PATCHS to send an SMS message to a patient Then I would like PATCHS to send the category of the message through to my SMS provider To allow for better reporting on SMS costs
almost 2 years ago in Improvement 0 Planned