Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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'Tick all that apply' option on Questionnaires.

This feature would see the practice utilising the custom questionnaires far more as they will be fit for purpose. Currently, we are sending a patchs templated text to ask patients to visit our website to fill in the webform, which could very easil...
about 1 year ago in New feature 0 Gathering interest

Appointment Reminders - Include Clinicians Name

Make it possible to autofill the clinician's name as part of the appointment reminder. Patients like to know who their appointment is with, not just where and when. Thank you
about 1 year ago in  0 Gathering interest

landing page

We need a greater word limit on the landing page. At least triple what we currently have
about 1 year ago in Improvement 0 Gathering interest

Improve visibility of 'Transfer existing Patchs account to new GP surgery' link

N85020 St Catherines Surgery passed on feedback from their patients that some did not realise the current link was clickable. Ideally they would like the link to have a border around it, or look more like a 'clickable button'.
about 1 year ago in Improvement 0 Gathering interest

Patchs Translate - ability to translate free text responses from Topic AI questionnaires

Currently Patchs Translate translates most information from additional questionnaires sent to patients via default Topic AI questionnaires. However it does not translate the free text responses, causing the practice to need to copy each answer out...
about 1 year ago in Improvement 0 Gathering interest

Automatically move repeats/med3/admin requests to specified inbox/team

Instead of going to unassigned, requests marked as repeat requests or admin requests should be able to be auto-assigned to a specific usergroup, reducing the need to move requests manually to a perticular team to deal with.
over 1 year ago in Improvement 1 Gathering interest

Minimum character limit - Decrease from 5 (too high)

Whilst there are a number of reasons why I believe the minimum character limit was increased to 5 with a view to encouraging fuller/detail-rich responses, there are a number of reasons why 5 is too many. Particularly, questions that are not releva...
over 1 year ago in Improvement 0 Gathering interest

Disable/Enable non-urgent signposting messages

At the moment, you can either enable or disable Signpost AI. We would like to add a further configuration option so that we are able to select which of the 3 types of messages are enabled. (Emergency, Urgent or Non-urgent) This is because we have ...
over 1 year ago in Improvement 0 Gathering interest

Exportable report of bulk messages including patient details and replies.

As a Patchs GP practice staff userI would like to be able to download a .csv report fileContaining details of patients and replies for a selected bulk messageTo aid in campaigns for e.g. vaccinations or research.
over 1 year ago in New feature 0 Gathering interest

Show when PATCHS is closed on the Unassigned Inbox screen

Hi, it would be useful for our team if they could see when PATCHS has closed due to demand limits being reached. This is available to patients on the Practice PATCHS landing page. If the same information could be added to the top of the Unassigned...
over 1 year ago in Improvement 0 Gathering interest