Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Showing 397

Make triage question "who do you think should dealt with this message" optional

As a Patchs staff userWhen completing a Patchs requestI want to be able to skip the "who do you think should have dealt with this message" triage questionTo save me time when going through requests
over 1 year ago in Improvement 0 Gathering interest

Did Not Attend notifications for patients

No description provided
almost 2 years ago in  0 Gathering interest

Message template improvements - allow scheduled messages for the future, attachments, self-book links

When creating new templates - you should be able to add multiple scheduled messages for the future, attachments, and self-book links Examples inlude reminding patients who have been started on a statin to get their bloods done at 3 and 12 months w...
over 1 year ago in Improvement 0 Gathering interest

Integration with the clinical system task system

No description provided
over 2 years ago in New feature 0 Gathering interest

Reply to SMS without clicking link

No description provided
over 2 years ago in New feature 0 Gathering interest

Turn off the ability to reply to non-digital patients

In a busy practice, people sometimes overlook the fact that a patient is non-digital and use the reply feature to send information as is standard practice for most patients. This can result in the patient not receiving important clinical advice, o...
10 months ago in Improvement 0 Gathering interest

Allow practices to set when reminders are sent and the frequency

As a Patchs staff user I want to be able to specify when reminders are sent (number of hours before) and how frequently.So that patients receive the reminder at an appropriate time.
about 1 year ago in Improvement 0 Gathering interest

'Recently completed' inbox

We need mailbox view for 'recently completed' Patchs as it is easy to lose track of workflows in a busy triage session and also necessary to be able to review work by eg registrars or locums. It is a safety measure also if we may have made an erro...
about 1 year ago in New feature 1 Gathering interest

Amend batch message title/content

When sending a template in batch messaging to patients it states 'Your GP practice has sent you a message. Please respond ASAP. To read and respond please visit...' This was sent even though reply not required and the use of ASAP would indicate ur...
9 months ago in Improvement 1 Gathering interest

Ability to hide custom templates

The practice would like the ability to fully customise what is shown in the template picker list. Many staff have created templates for their different needs, resulting in the list being extremely long. While favouriting templates has helped, idea...
over 1 year ago in Improvement 1 Gathering interest