Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

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Allow customisation for PATCHS email generated when patient request assigned to a booked slot

As a PATCHS practice admin user I would like to be able to edit the email text sent to patients when a request if theirs is assigned to a booked slot To better reflect the workflows of my practice and better inform patients of how we will process ...
about 2 years ago in Improvement 0 Gathering interest

Ability to edit default demand management / request limit warning banners patients see

As a PATCHS practice admin user I would like to be able to edit the default warning text patients are shown when the demand management / request limits have been reached To better reflect the situation at my practice And give patients a better imp...
about 2 years ago in Improvement 0 Gathering interest

Ability to filter patient feedback tables by star rating

Kensington Partnership (B83052) | As a PATCHS practice staff user I would like the ability to filter the patient feedback tables by star rating To help me identify patients who gave low star ratings So I can contact them to help resolve their conc...
about 2 years ago in Improvement 0 Gathering interest

Code patient refusals to clinical system

As a PATCHS practice staff userWhen I send a message to a patient to complete a questionnaire or book into an appointmentThe patient should have the option to actively refuseAnd when done so this should code to the clinical system in cases where c...
about 2 years ago in Improvement 0 Gathering interest

Request details page - single completion button to save to clinical system

As a PATCHS practice staff userWhen I come to complete a patient request and save it to the clinical buttonI would like to only see one button for thisWith radio buttons to select whether to save to the clinical system or not, where saving to the ...
about 2 years ago in Improvement 0 Gathering interest

Self book - automatically save to EMIS if message opened/appt booked

Currently when sending a Self book message, when the patient opens the message or books an appointment both messages show in PATCHS as 'messaged opened' and need to be opened and manually saving to the clinical system. This is time consuming and I...
about 1 year ago in  0 Gathering interest

Incoming requests are directed to individual inboxes straight away e.g prescription requests, new health problem etc

Would help colleagues to be able to focus on important requests at the right time and not have to filter requests across. Will allow colleagues to action requests more simply and more effectively for patients too
about 1 year ago in Improvement 0 Gathering interest

Option to always send PDF even if request is saved to clinical system

An optional feature which sends out the PDF summary to the practice's email address when a request is completed, even if it has been saved to the clinical system
about 2 years ago in New feature 0 Gathering interest

Additional request reports for Staff members

For Patchs staff members / practice managers: The ability to see more detailed request information in a reportable form. Ideally they would like to see a report which shows every request during a specified month, and show how long it spent in Unas...
about 1 year ago in New feature 0 Gathering interest

When requesting Admin/Med Requests remove "Does [patient] have any of the following symptoms?

Feel this is not required for a admin/medication request, some patients don't actually read the message and click Yes so a medication request does get red flagged and when we contact them they said they click it accidentally, we get a quite few!
about 1 year ago in Improvement 0 Gathering interest