Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

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Allow us to create self book appointment link templates or to alter the default message

We would appreciate some flexibility on the default message that populates when you opt to send a self-book appointment link. We often have to add the addendum that the link shows live appointment availability, so please retry the link again tomor...
over 1 year ago in Improvement 0 Gathering interest

Nominating Pharmacy

Patients would like to nominate their chosen pharmacy where their prescription can be assigned for delivery or pickup after registering to patchs. Currently there is not an option for this on PFS apart from requesting medication.
over 1 year ago in New feature 0 Gathering interest

Integrated Workflow

Currently attachments on Patchs will enter the record attachment tab on S1 However it would be beneficial if there was an easier way to have these into our workflow - Communication and Letters Whether when a patchs is closed the document is 'taske...
9 months ago in New feature 1 Gathering interest

Be able to use emis dummy patients in Patches for staff training and familiarisation

Use dummy patients in the clinical system for training in Patches
9 months ago in Improvement 1 Gathering interest

New Column for Code & Comments

We use PATCHS to triage our patients' requests and we use the Code & Comments section to leave detailed triage instructions when re-assigning the request to another staff member.It would be great to have an additional column in the inboxes whe...
9 months ago in New feature 1 Gathering interest

FFT responses to reflect FFT questions

When reporting on CQRS it is difficult to work out which is Very likely, likely, Neither likely or unlikely etc
9 months ago in Improvement 1 Gathering interest

International number format

We are a university student practice with a huge international patient cohort. Quite a few patients of ours are struggling to register with Patchs as they only have an international number and cannot create an account - this is causing problems wi...
9 months ago in Improvement 1 Gathering interest

Option to remove "Book an appointment" button

We use PATCHs to book all our GP appointments - we do not operate an open calendar where patients can just book in whatever they would like. When patients click the "Book an appointment" button it prompts them to set up linkage details but even wh...
9 months ago in  0 Gathering interest

Questionnaire message to patients

At the end of the questionnaire the patient is advised we will respond and to call us if they have not heard from us within allocated time - we do not need this message on a questionnaire and after contacting the service desk it cannot be amended/...
9 months ago in Improvement 1 Gathering interest

Get patient preferred contact method from PDS

No description provided
over 2 years ago in Improvement 1 Gathering interest