Patchs Ideas Portal

  1. See what we're working on and what's coming soon 🚀

  2. Suggest ideas for how Patchs could be improvedđź’ˇ

  3. Vote on ideas from other users 🗳️

If you need to report a problem or get help using Patchs, please contact the Patchs Support Team on the OneAdvanced Customer Portal or by calling 0330 343 5000.

ADD A NEW IDEA

New feature

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Report showing triage decisions

We would like to have a report showing the breakdown of triage decisions - how many Patchs requests were signposted elsewhere/booked appointments/issued medication etc.
about 1 year ago in New feature 0 Gathering interest

Care / Nursing Home requests

Is it possible when Care / Nursing Homes are putting in requests for their residents that there is a specific Care/Nursing Home request button they can select when requesting visits / queries / advice etc? (ie when selecting New Health / ongoing h...
about 2 years ago in New feature 0 Gathering interest

DROP DOWN MENU FOR MESSAGE TEMPLATES LIKE ACCURX

Can we please have a drop down menu - either in toolbar or when page loads up and you want to send a message template with a list of all message templates - similar to Accurx as my staff do not know what templayes there are and dont know what to s...
about 1 year ago in New feature 0 Gathering interest

Saving PATCHS consultation 'as you go'.

As a Patchs staff user I want to save my latest work on a Patchs request to the clinical system so that any other staff user looking at the clinical record will see an up to date record of what's happened.
over 1 year ago in New feature 0 Gathering interest

Bulk removing patients from practice when no longer active 

I want to be able to remove (in bulk) patients from Patchs when they are no longer active
about 1 year ago in New feature 0 Gathering interest

Pop up message on Patchs to say patient has declined to use

We have a number of patients who have asked for us not to send messages via Patchs as they dont want to use it for various reasons. Unfortunately if staff dont check S1 first and just go to Patchs they do not see this note and send a message to pa...
12 months ago in New feature 1 Gathering interest

Add Out of Office to the patchs Toolbar

As a Patchs staff user, I want to be able to set myself Out of Office from the Patchs Toolbar so that I can more easily share my availability
over 1 year ago in New feature 0 Gathering interest

Automatically Assign Requests to a Group Mailbox

When a Specific request type comes in can there be a setting where it automatically goes into a group mailbox (Medication Requests for example go into a Prescriptions Shared Mailbox)
over 1 year ago in New feature 0 Gathering interest

Ability for parents of under age patients to register themselves explicitly as a parent rather than a carer

As a PATCHS user submitting requests on behalf of my child I would like to be able to explicitly register as a parent rather than a carer And for this to be reflected within PATCHS both to myself and to the GP practice To more accurately reflect m...
about 2 years ago in New feature 0 Gathering interest

Ability to choose user's default inbox upon loading - for example a group inbox

As a PATCHS staff user I want to be able to choose a default inbox such as a group inbox that will open as soon as I log into PATCHS So that I do not miss any new PTCHS consultation requests
about 2 years ago in New feature 0 Gathering interest