Patchs Ideas Portal

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  2. Suggest ideas for how Patchs could be improvedđź’ˇ

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Using 'trigger' words to automatically apply SNOMED code to EMIS records

Is it possible to link a 'trigger' word to a SNOMED code so when a patient responds in an SMS using this word their EMIS records are updated. For example. Please text back REFUSE if you do not want.... The trigger would be REFUSE to SNOMED code wo...
over 1 year ago in New feature 0 Gathering interest

Admin Sicknote request

Please could we have a sicknote option within the admin requests and ask the questions /information attached. Thank you
over 1 year ago in New feature 0 Gathering interest

Selectable 'In Progress' status for requests

The practice would like to be able to set some requests in the Unassigned box as 'in progress', to reflect that even while a staff member might not be viewing this request currently, it is currently being actioned. Ideally they would like this sta...
almost 2 years ago in New feature 0 Gathering interest

My Health - Limiting number of submitted questionnaires

The practice would like for them to be able to set a limit, or timescale on how often patients can submit questionnaires via My Health. They are concerned that if they unlock a patient to submit a Blood Pressure questionnaire and tell the patient ...
almost 2 years ago in New feature 0 Gathering interest

Quick send questionnaire via PATCHS within clinical system

The practice would like to have hyperlinks generated for common tasks, such as sending a questionnaire or a booking link to a patient. The practice would like these links to be displayed within the request summary, or as a button with the clinical...
almost 2 years ago in New feature 0 Gathering interest

Allow attachments to be made non-visible to patients

If a message is sent to a patient which they then use to access their PATCHS request, they are able to view any attachments associated with the request the message was issued from. This allows patients to be able to view things that the practice m...
almost 2 years ago in New feature 0 Gathering interest

Friends & Family Feedback to be publicly shown on Practice Reception Screen

We currently publish some of the Friends & Family feedback on a screen in reception. The previous Friends & Family data allowed patients to choose whether they wanted their comments used or not, thus not going against GDPR policy. Unfortun...
almost 2 years ago in New feature 0 Gathering interest

Share templates between practices

As a practice member it would be useful to be able to share templates with other practices to save time and us all creating versions of the same things.
almost 2 years ago in New feature 0 Gathering interest

Demand limit increase by staff for urgent list

We have a set 6/day patchs limit for our practice, but now want to use the AI triage function to support our urgent list triage - which is a list of 24 extra on the day appts. To avoid all these being taken up by people online at home who are digi...
almost 2 years ago in New feature 0 Gathering interest

Duplicate Patient management and report

We have many duplicate patients, so often the Patchs is in the 'wrong' record - ie NOT the one linked to EMIS. 1. Staff allocating need a warning there is a possible duplicate but they don't, so errors happen daily. 2. There should be a report to ...
almost 2 years ago in New feature 0 Gathering interest